Pippa Hooker Email & Phone Number

Camberley

• Building client relationships and liaising with them throughout their projects via email and phone• Quoting for jobs and then setting them up on our CRM system and creating invoices• Organising property surveys, briefing the surveyors and then ensuring they go as planned, whilst maintaining excellent customer service• Drawing and editing Land Registry compliant plans, marketing plans and measured building surveys in AutoCAD• Helping to answer the main phone line and directing calls to the correct department• Following brand guidelines for various clients and creating new templates for floor plans and brochures• Maintaining various company email inboxes and prioritising workloads• Data filling and administration on the company CRM system

Andover

• Researching a client’s brief to create tailored show home designs, depending on current styles and the area in which they are situated.• Communicating design ideas through creating room visuals using Adobe Photoshop.• Using fabric and furniture samples to create interesting mood boards for various clients.• Drawing up scale furniture plans using Adobe InDesign• Project managing my own designs from start to finish, which involves: designing, budgeting, ordering and ensuring everything is on track for the fitting date.• Measuring properties for furniture, curtains & wallpaper and arranging for the fitting installation.

• Arranging property valuations by selecting contractors and then chasing reports & analysing.• Instructing removal companies and monitoring through to completion by negotiating quotes, booking dates and dealing with any problems.• Checking and processing bills & invoices for payment, as well as completing client billing and employee expense claims.• Maintaining contact with clients and employees to ensure they stay informed throughout the full process and all their questions are answered.• Attending & actively contributing to monthly meetings and client calls.• General admin – Answering the phone, dealing with queries, setting up case files, uploading caseload information, maintaining the database and sorting & prioritising post.

Basingstoke

• Creating and implementing floor plans and layouts in a large store.• Styling and dressing mannequins in all departments.• Designing all four store windows and ensuring they are kept to exceptional standards.• Frequently working at a fast pace in a constantly changing environment.• Painting shop walls, along with general construction tasks.• Constantly checking the entire shop floor for tiny details and ensuring everything is kept to clean, high standards.• Putting up store graphics and creating high level displays throughout the store to keep a consistent level of interest in every customer sightline.• Checking store emails using Microsoft Outlook and writing order request forms using Microsoft Excel to contact relevant suppliers for visual equipment.• Delegating tasks to shop floor staff in order to execute tasks efficiently.

• Helping customers with queries by checking all in store software, as well as contacting other stores and customer services.• Ensuring all price reductions/increases are effective on the correct date.• Leading the ground floor team one day a week to ensure all tasks are completed efficiently.• Trained bra fitter for our free bra fit service.• Using the online system to order stock and check store routines.• Unpacking deliveries, then checking and tagging all stock before filling out onto the shop floor using the range catalogue.

A Level, Product Design, Fine Art, Business Studies, General Studies, A, A, B, B

Activities and Societies: World Cinema studies

Education record

Product Design A*, Art A*, Maths Additional A*, Maths A, English Literature A, English Language B, Biology B, Chemistry B, Physics B.