Advisor to IBM CXO clients in public and private sectors. Providing expert guidance in cloud strategy and recommended solution options. Responsible for assisting IBM partners and client executives in support of their customers.

Managed the multi-vendor team supporting the Department of State's AWS program. Established the AWS operational environment, and successfully migrated multiple projects from on-premise facilities to the AWS based infrastructure.- SME lead supporting Federal manager of the agency wide AWS program- Responsible for overall program management including technical and business processes- Managed multi-contract team in a hybrid Agile execution of the AWS program- Led architectural and engineering resources in design and deployment of projects and the supporting services- Established ITIL based operational processes using ServiceNow the platform

Managed the multi-vendor team supporting the Department of State's AWS program. Established the AWS operational environment, and successfully migrated multiple projects from on-premise facilities to the AWS based infrastructure.- SME lead supporting Federal manager of the agency wide AWS program- Responsible for overall program management including technical and business processes- Managed multi-contract team in a hybrid Agile execution of the AWS program- Led architectural and engineering resources in design and deployment of projects and the supporting services- Established ITIL based operational processes using ServiceNow the platform

Ensured the success of AWS enterprise clients in their Cloud migrations and ongoing operations through customer guidance and coordination of AWS service and engineering resources.- Served as the AWS operational point of contact for enterprise clients- Engaged client senior executives to identify key Cloud goals and objectives- Coordinated AWS service and engineering resources in support of client’s mission- Guided client technical teams in the architecture and implementation of their AWS solutions- Provided regular executive reviews of client deployments to recommend both technical and financial optimizations

Provided technical analysis and management support of the Comcast Cloud Program reporting to the Program Director. This Program's mission is to establish an enterprise private cloud based on OpenStack technology. Responsibilities included: developing system metrics, program reports, budget and capacity forecasts, service development, key customer on-boarding, and internal marketing.Accomplishments- Automated system metrics collection across 9 OpenStack Regions / Zones- Developed Program 5 year budget and capacity model- Supported planning, reporting, and process development for the Program- Implemented showback / chargeback prototype- Conducted evaluation of commercial and open source cloud management systems- Conducted customer surveys to plan service offerings and measure program success- Organized the first company-wide Cloud Summit

Supported the U.S. Department of State, Project Services Office with program and project management of classified and unclassified IT initiatives. Primary responsibilities included management of the interagency Foreign Affairs Network, Global IT projects, and development of revised agency project management standards. Granted Top Secret Clearance.Accomplishments- Chartered and managed interagency projects for the FAN program- Coordinated technical and security reviews of proposed solution architectures- Program management support for The FAN and related programs- Team lead in design and development of project management standards- Co-author of study recommending system for agency software asset management- Led consultant team in reviewing and guiding multiple IT projects into new agency management process

Worked directly with the Small Business Administration client in support of the SBA.gov program as part of the Estars Team. My responsibilities included business and technical analysis, systems implementation, coordination of engineering activity, and research in support of the program.Accomplishments- Redesigned SBA.gov analytical processes and reporting in support of data driven management- Provided guidance on overall Program strategy based on system and audience research- Developed Program dashboard for reporting to Agency Administrator- Identified and developed requirements for new development projects- Guided engineering and design activities in delivering key system features- Led team in obtaining Agency security review approval enabling deployment of new technical architecture

Technical Project Analyst with experience in federal PMO support including: project management, systems analysis, software development, and data analysis.Accomplishments - Operations Manager of large federal service desk program supporting the public and twenty four agencies - Design and operation of program wide data warehouse and analytics system - Management of agency wide statistical audit process dramatically reducing costs and improving the quality and value of reporting - Technical analysis and support for fifteen major federal program websites

Provided technical guidance and oversight for enterprise search projects. Conducted primary research and developed prototypes in the design and analysis of key systems. Coordinated international teams in the successful completion of critical projects. Reported to senior executive team on project status and research findings.Accomplishments - Managed team in delivering search infrastructure for AOL-wide real time news system - Conducted SEO market research and developed system prototypes guiding strategic planning for AOL products - Architected search system integrations and coordinated their implementation by a global engineering and operations team - Steered a team in the redesign of the Open Directory Project site and supporting systems

Primary technical liaison to the product and business units for usage and advertising reporting, business intelligence system development, and search optimization. Managed internal project tracking, and coordinated with enterprise program and project management groups in support of global development initiatives.Accomplishments - Technical lead in project team responsible for the selection and deployment of new enterprise product usage reporting system. - Selected to committee chartered with redefining enterprise standards for usage and advertising reporting - Led engineering team in design, deployment, and operations of internal analytical systems and reporting tools. - Responsible for project tracking and internal operational metrics - Coordinated teams to ensure effective project management reporting to executive leadership

Managed technology group reporting to the division CTO. Oversaw development of first AOL Web based products and infrastructure. Responsible for project management and coordination with product and business teams.Accomplishments - Planned and guided the creation of AOL Local technology organization and system infrastructure - Grew team and platform to expanded role supporting majority of AOL products - Directed staffing, budget and daily operations to achieve organizational goals - Developed system and organizational capacity forecasts that reliably predicted resource requirements to support millions of daily users.

Managed third tier engineering support team reporting to unit Director. Responsible for operational support of hosting infrastructure, customer site deployments and technical customizations. Provided project support for VIP customers and AOL units.Accomplishments - Part of founding team that developed new business line from initial technology acquisition - Reorganized support team and service desk processes - Developed new incident and request tracking systems - Selected to represent unit at AOL trade shows and seminars