Educational Fields : Human Resources, Leadership & Management, Marketing, Health and Safety Standards

- Certified Auditor for Hotel Classification in Greece (TUV AUSTRIA, Certificate)- Certified ISO Envirnomental Management Systems - 14001 Auditor- Certified Occupational Health and Safety Management Systems Auditor - OHSAS 18001 - Certified Quality Management System - ISO 9001 Internal Auditor- Certified Trainer for Adults - Development, Implementation and Monitoring of :* Quality systems * Environmental management system * Occupational Health and safety system monitoring * Green Key, Travelife, Blue FlagHuman Resources advisory services * Personnel selection * Staff Evaluation * Educational Needs Assessment * Personnel Training courses (tailor - made) Customer Satisfaction Questionnaires Analysis * Questionnaire tailor-made layout services * Questionnaire analysis * Innovative tailor-made ACCESS application for questionnaires registration and analysis

Strategic HR, Culture and Change Manager, Learning and Development Manager, Employee Branding & Talent Acquisition, Company Culture Orientation

Organizing all hotels concept & budgeting, Staff Recruitment Training and Customer Serviceprocedures application (Manuals and procedure design and implementation for both hotels),Health and Safety Standards (application and monitoring all necessary legal safety and hygienestandards and implementation of necessary procedures)

Hotel Management: 2016/Organize and control all departments of (staff, reception, service, kitchen, maintenance, housekeeping) to achieve the qualitative and quantitative targets set. Guest Complaint manage ment, set and implement procedures in health and safety, organize staff procedures and monitor them. Achievements: The hotel went up in the rankings both in Tripadvisor from 15 to 7 position and in Booking.com from 4.7 to 8.7 achieving also a Booking.com award. The hotel also was certified with the “Green Key Award”. 2017/ Target: Create a competitive advantage in customer service, enriched product and services to achieve stabilization of the hotel on the market - area competition.

Executive Assistant, Quality & Environmental supervisor (Green Key, Blue Flag, ISO 9001 & 14001), personnel assistant, Questionnaire Analysis, Database designer (questionnaire database, CVs database, customers database),

* Head of Human Resources Department * Responsible for environmental policy and actions of the hotel * Customer's Questionnaire Development, Design, Database Setting, Evaluation System & Analysis specially designed for the needs of the hotel * Databases Designer (Registration Staff, Archiving biographical, questionnaires, Maintenance etc)* GM's assistance -Creation of statistics for the monitoring of income, payroll, expenses and budget

* Establishment of Human Resource Dpt, with original design to create job descriptions, database curriculum and selection of personnel for the company's hotels* ISO monitoring responsible* Establishment of new cooperations with educational institutions (IEK, HPC).Achievement: an increase of incoming resumes, participating in several site labor supply, low cost ads and constant contact with candidates that there is always the tank for cover personal emergencies.* Designer of company's database for planning staff* Customer's Questionnaire Development, Design, Database Setting, Evaluation System & Analysis specially designed for the needs of the hotel * Designer of a database for students to record, monitor students who come to practice in Rhodes.*

* General Manager's personal assistant * Responsible for environmental policy and actions of the hotel & editor of the environmental broschure * Customer's Questionnaire Development, Design, Database Setting, Evaluation System & Analysis specially designed for the needs of the hotel * Databases Designer (Registration Staff, questionnaires, Maintenance etc)

*Customer's Advisory - Advisory guidance to potential and existing entrepreneurs on the possibilities of integration in co-financed programs of Third Community Support FrameworK & National Strategic Reference Framework NSRF.*Head of Events Planning -Organization and projection of planned meetings and events in the Southeast K.E.T.A Prefecture of Dodecanese (preparation, coordination, information)