Ade Pitra Hermawan Email & Phone Number

Jakarta, Indonesia

SHIELD is a device-first, risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney, and more. With offices in San Francisco, Miami… Show more SHIELD is a device-first, risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney, and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.For more information, visit shield.com Show less

Singapore, Singapore

Triple Roles: Presales Engineer, Customer Success Manager & Integration SpecialistConducting pre-sales activities, including technical product explanations, demonstrations, and pre-integration setup (API, SDK, Webhook).Assisting partners with product integration, joint-testing, and onboarding of new products.Escalating complaints, bugs, and requests to cross-functional teams such as Engineering, Product, NOC, Account Management, Sales, Data Science, and Finance.Collaborating… Show more Triple Roles: Presales Engineer, Customer Success Manager & Integration SpecialistConducting pre-sales activities, including technical product explanations, demonstrations, and pre-integration setup (API, SDK, Webhook).Assisting partners with product integration, joint-testing, and onboarding of new products.Escalating complaints, bugs, and requests to cross-functional teams such as Engineering, Product, NOC, Account Management, Sales, Data Science, and Finance.Collaborating with the Product team to research and test products.Collaborating with Engineering to debug issues using tools like Splunk and Auditlog. Show less

Jakarta, Indonesia

Develop Business Requirement Document (BRD) for upcoming products.Gather requirements and negotiate timelines with partners.Integrate company and partner products, including Loyalty, CRM, and Payment systems.Provide API documentation, collections, User Journeys, and UI/UX documents to partners.Manage API and software development for seamless integration between company and partners.Troubleshoot and resolve issues during product implementation.Monitor product development… Show more Develop Business Requirement Document (BRD) for upcoming products.Gather requirements and negotiate timelines with partners.Integrate company and partner products, including Loyalty, CRM, and Payment systems.Provide API documentation, collections, User Journeys, and UI/UX documents to partners.Manage API and software development for seamless integration between company and partners.Troubleshoot and resolve issues during product implementation.Monitor product development progress.Conduct User Acceptance Testing (UAT) with partners.Organize and lead weekly and bi-weekly meetings with partners.Ensure technical quality during product operation.Utilize tools like Clevertap, Kibana, and Internal Dashboard to trace issues.Escalate issues to cross-functional teams for resolution. Show less

Jakarta, Jakarta, Indonesia

Telkomsel Trainee Program (TTP) Batch 3TTP is a management trainee program from Telkomsel to recruit and prepare new employee to be assigned in several Telkomsel’s business units across the country. Around 45 fresh graduate students and experienced young people were selected as the 3rd batch of Telkomsel trainee for 6 months, then awarded with permanent employment.Staff Digital Advertising & Mobile Banking Product Development (Head Office)List of Responsibility:- Create the… Show more Telkomsel Trainee Program (TTP) Batch 3TTP is a management trainee program from Telkomsel to recruit and prepare new employee to be assigned in several Telkomsel’s business units across the country. Around 45 fresh graduate students and experienced young people were selected as the 3rd batch of Telkomsel trainee for 6 months, then awarded with permanent employment.Staff Digital Advertising & Mobile Banking Product Development (Head Office)List of Responsibility:- Create the Capital Expenditure (CAPEX) paper of new products or new innovations.- Design product features and requirements along with Business Owner and IT team.- Present the background and the detail of CAPEX paper to the finance team.- Ensure the new product to comply with the law and user ethics (coordination with the legal and compliance team).- Find suitable vendor to develop the product.- Create Request for information (RFI), Request for Proposal (RFP) letter to the suitable vendor.- Manage the tender process with Procurement team. - Assist and monitor the vendor in developing the product inline with the schedule and goals.
- Do the User Acceptance Test (UAT) for the new developed product.- Products: Telkomsel Mobile Banking App development (v1.0), Digital Advertising Platform enhancement, Location Based Service Platform development, MAXstream Ads development, Etc. Show less

Greater Jakarta Area, Indonesia

Assigned as a Country Market Feedback Team Leader Responsible in handling country’s technical market feedback issue in Indonesia especially software issue.Collect and maintain the country’s issues and report to overseas developer.Conduct national meeting with Social Media, Trainer and Technical Support every week.Conduct meeting with Asia market feedback issue team every week.Collect Indonesia daily and weekly issue and report it to Asia Market Feedback Director.

Greater Jakarta Area, Indonesia

As a Staff Brand Quality Test (Head Office)Create and execute test plan and test case for new firmware and brand new phone from the first production until to be ready for mass production in Indonesia.Ensure the quality including hardware and software before arriving in Indonesia.Handle after sales user feedback from all around cities in Indonesia.Report and manage the bugs to the overseas developer.Tools: RTC, QXDM, QPST, etc.

Master'S Degree, It Convergence Engineering, 3.92/4.00 (Cumlaude)

Activities and Societies: Awarded as a student with outstanding academic paper. BK21 plus scholarship & internal-campus scholarship.

Bachelor'S Degree, Telecommunication Engineering

Chairman of UKM Jawa Telkom University Coordinator of Hardware & Software Microprocessor Laboratory Probability & Statistic Tutor English.