- In charge of liaising with creative and development teams to assess project feasibility and provide alternative solutions to clients when necessary- Responsible for upholding high standards of work, ensuring overall completeness of deliverables to clients and minimising additional revisions and maintaining positive client feedback- Efficiently manage project timelines and manpower resources to ensure timely deliverables and adherence to budget- Key personnel for liaising with third-party entities for support resources, including overseeing timely billing and collections

- Carried out project commissioning by communicating with multiple departments to attain necessary information and approvals- Organized meetings for various project teams- Prepared project budget drawdown and supporting documents- Assisted in preparing project planning and trackers to keep track of projects’ progress- Prepared project billing request and attain approvals

- Monitored the ETA of the vessels and assigned the released of the vessels to the designated hauliers and their activities to prevent incurring of detention cost daily- Performed research for tracking technology and reached out to various vehicle software companies to request for detail information and software demonstration- Recommended and proposed additional functionalities to the Transport Management System to reduce the steps and time required to process the subletting of jobs to another hauler companies

- Monitored daily performance of Twitter conversion rate using Twitter’s analytics dashboard- Assessed the current performance of email open rate and click-through rate, and perform research and survey for the rate improvement- Composed new layouts for email templates and CTA button to increase the email conversion rate