Senior Manager, Professional Services
Current
Nov 2021 - Present
AeroLeads people directory · profile
Piyusha Kapoor Email & Phone Number
Senior Manager, Professional Services
at
Medallia
1 work email found
@medallia.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager, Professional Services
Location
San Francisco Bay Area, United States
Company size
Who is Piyusha Kapoor? Overview
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Quick answer
Piyusha Kapoor is listed as Senior Manager, Professional Services at Medallia, a with 1 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at medallia.com and a matched LinkedIn profile for Piyusha Kapoor.
Piyusha Kapoor previously worked as Professional Services Manager (Technical) at Medallia and Professional Services Senior Analyst at Medallia. Piyusha Kapoor holds Project And Program Management from University Of California, Santa Cruz.
Company email context
Email format at Medallia
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*@medallia.com
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AeroLeads found 1 current-domain work email signal for Piyusha Kapoor. Compare company email patterns before reaching out.
Profile bio
About Piyusha Kapoor
Experienced program manager with proven record of working cross functionally to deliver high impact projects with executive visibility. Strong expertise in understanding and clarifying business needs, performing risk analysis, developing plans, and executing them to deliver critical projects.Technical Programming Languages: Python, R, Javascript Databases: SQL Project Management Tool and Methodologies: Microsoft Project, Agile, Jira, ExcelNon-Technical Client Skills: Client Communication, Relationship and Management Project Skills: Project Management, Timeline Management, Risk Analysis, Cross Functional Teams Management
Listed skills include Db2, Data Analysis, Python, R, and 14 others.
Current workplace
Piyusha Kapoor's current company
Company context helps verify the profile and gives searchers a useful next step.
Medallia
8 roles
Piyusha Kapoor work experience
A career timeline built from the work history available for this profile.
Professional Services Manager (Technical)
Responsible for driving relationship with one of the most critical clients of Medallia. Day to day responsibilities include understanding requirements, resolving ambiguities, getting cross-functional buy-in, driving and implementing technical solutions, and communicating effectivelySpearheaded the introduction of a new product for Medallia’s clients that replaced a static web-based system with an interactive mobile based system leading to a higher survey response rateAligned cross functionally with engineering and product teams to assess the benefit of high impact new features and worked on prioritizing those features for client releasesAwarded 2020 Customer Innovation Award for leading the technical application merger of two of Medallia’s largest telcommunication clients
May 2020 - Nov 2021
Professional Services Senior Analyst
Sep 2018 - May 2020
Data Analyst Contractor( Part Time)
Statistical analysis of customer data using R, Mode Analytics and SQLEmployed exploratory data analysis techniques to analyze the difference in distribution patterns of healthy and at-risk customersCreated churn reports for customer success teamPerformed moving average analysis of customer behavior to predict future trend
Apr 2018 - Jul 2018
Family Break - Stay At Home Mom
Home
Completed one year Data Analyst Nanodegree from UdacityCompleted one year Project and Program Management Certificate from University of California, Santa Cruz
Feb 2014 - Apr 2018
Associate Lead
Interacted with Fortune 500 customers to coordinate and expediently implement software solutions using Java, SQL and Microsoft ExcelLed a cross functional team in the design and implementation of United HealthCare claim processing application.Demonstrated leadership by working with stakeholders and customers to define requirements for enhancing healthcare application featuresAwarded “Voice of Customer Award” for outstanding achievement in providing software resolution impacting more than 12000 members of Kohler and TargetReduced cost and time to solve application issues by lowering SLA and developing automated scripts
Feb 2009 - Jan 2014
Senior Software Engineer/Subject Matter Expert
Subject Matter Expert of finance module for United Healthcare’s health insurance application. The module is responsible for calculating the patient responsibility for tax-advantage HRA and FSA accountsResponsible for resolving high priority production issues in timely fashion to reduce negative customer impact
Sep 2007 - Feb 2009
Member Of Technical Staff
Interacted with client to understand the requirements, evaluated different competing frameworks and developed proof of concept using the selected frameworkEmployed PL/SQL to migrate the stored procedures and User Defined Functions (UDFs) from Oracle to DB2Analyzed and Optimized SQL queries to increase performance several folds while migrating from Oracle to DB2
Jan 2005 - Sep 2007
Team & coworkers
Colleagues at Medallia
Other employees you can reach at medallia.com. View company contacts for 1 employees →
KT
Kolade Terrence Lawal
Colleague at MedalliaNashville, Tennessee, United States
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BG
Ben Graf
Colleague at MedalliaAustin, Texas Metropolitan Area, United States
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HC
Hailee Campbell (Stanton)
Colleague at MedalliaSanta Clara, California, United States
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AR
Allison Rizzo
Colleague at MedalliaArlington, Massachusetts, United States
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ES
Eeshha Sharrma
Colleague at MedalliaIndia
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SM
Sara Maly
Colleague at MedalliaDetroit Metropolitan Area, United States
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SH
Sophie Hossein
Colleague at MedalliaLos Angeles Metropolitan Area, United States
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RS
Rodrigo Simón Abajo
Colleague at MedalliaGreater Madrid Metropolitan Area, Spain
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RP
Robin Prince
Colleague at MedalliaSingapore
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AY
Abed Yaghi
Colleague at MedalliaAustin, Texas, United States
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Kolade Terrence Lawal
Colleague at MedalliaNashville, Tennessee, United States
View →
BG
Ben Graf
Colleague at MedalliaAustin, Texas Metropolitan Area, United States
View →
HC
Hailee Campbell (Stanton)
Colleague at MedalliaSanta Clara, California, United States
View →
AR
Allison Rizzo
Colleague at MedalliaArlington, Massachusetts, United States
View →
ES
Eeshha Sharrma
Colleague at MedalliaIndia
View →
SM
Sara Maly
Colleague at MedalliaDetroit Metropolitan Area, United States
View →
SH
Sophie Hossein
Colleague at MedalliaLos Angeles Metropolitan Area, United States
View →
RS
Rodrigo Simón Abajo
Colleague at MedalliaGreater Madrid Metropolitan Area, Spain
View →
RP
Robin Prince
Colleague at MedalliaSingapore
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AY
Abed Yaghi
Colleague at MedalliaAustin, Texas, United States
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3 education records
Piyusha Kapoor education
Project And Program Management
University Of California, Santa Cruz
Data Analyst Nanodegree, Data Analysis
Udacity
Bachelor Of Technology (B.Tech.), Computer Science
Jaypee University Of Information Technology
FAQ
Frequently asked questions about Piyusha Kapoor
Quick answers generated from the profile data available on this page.
What company does Piyusha Kapoor work for?
Piyusha Kapoor works for Medallia.
What is Piyusha Kapoor's role at Medallia?
Piyusha Kapoor is listed as Senior Manager, Professional Services at Medallia.
What is Piyusha Kapoor's email address?
AeroLeads has found 1 work email signal at @medallia.com for Piyusha Kapoor at Medallia.
Where is Piyusha Kapoor based?
Piyusha Kapoor is based in San Francisco Bay Area, United States while working with Medallia.
What companies has Piyusha Kapoor worked for?
Piyusha Kapoor has worked for Medallia, Brightwheel, Home, Unitedhealth Group, and Interra Information Technologies (Interrait).
Who are Piyusha Kapoor's colleagues at Medallia?
Piyusha Kapoor's colleagues at Medallia include Kolade Terrence Lawal, Ben Graf, Hailee Campbell (Stanton), Allison Rizzo, and Eeshha Sharrma.
How can I contact Piyusha Kapoor?
You can use AeroLeads to view verified contact signals for Piyusha Kapoor at Medallia, including work email, phone, and LinkedIn data when available.
What schools did Piyusha Kapoor attend?
Piyusha Kapoor holds Project And Program Management from University Of California, Santa Cruz.
What skills is Piyusha Kapoor known for?
Piyusha Kapoor is listed with skills including Db2, Data Analysis, Python, R, Software Project Management, Sql, Spring Framework, and Statistical Data Analysis.
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