- Led the development of a comprehensive user journey map and spearheaded a ground-up app redesign, ensuring a steadfast commitment to a user-centric approach. Conducted qualitative interviews with targeted users to meticulously gather pertinent data, informing precise design decisions.- Collaborated seamlessly with backend engineers to integrate quantitative data, establishing a harmonious correlation between qualitative insights and measurable metrics. Employed rigorous user testing methodologies, iterating designs based on invaluable feedback and continuously refining the user experience.- Added positive reinforcement techniques like "giving rewards" to encourage users to play the game more often.- Reduced the wait time of quiz countdown through "user testing" which led to an increase in user retention.

- Led the automation of test cases, showcasing a knack for implementing efficient and effective testing solutions that contribute to streamlined workflows and elevated product quality. - Proactively collaborated with clients to gather and understand requirements, highlighting strong interpersonal skills in fostering effective communication. Ensured precise alignment of project objectives with client expectations, emphasizing delivering user-centric products and software.

- Led quality assurance initiatives for the AWS Rekognition team, overseeing the enhancement of dataset quality crucial for the Science team. - Demonstrated leadership by not only ensuring top-tier data but also training new team members to comprehend the vital intersection of data quality with the user experience. Maintained clear communication channels with the Science team, aligning data deliveries seamlessly with project requirements to enhance the overall process.