Piyush Dhangar Email and Phone Number

Piyush Dhangar is a Senior IT Management professional with over 20 years of diverse experience delivering Medium to Complex changes, process simplification, technology transformation and Service management. Currently working as Head of Derivative Clearing Reconciliations (Intellimatch) and Fee and Billing (ORMB) with HSBC Technologies India.He has over 15 years of experience providing technology solution in Investment Banking domain, both as an individual contributor as well as working with mid-large size direct and in-direct teams. Experience of leading end-to-end strategic transformation programs; front-to-back business architecture and implementation of target operating model.Over 11 years of journey as managing projects and programmes, delivering diverse technology solutions with distributed as well co-located team. Working collaboratively with all levels (dev to ExCo) of internal as well as external stakeholders. Have been part of many successful and a few failed projects.Implementing the Go faster and break less philosophy, have been instrumental in transforming process from traditional waterfall to Agile in principle, cultivating the change in mindset and driving the DevSecOPS culture through tooling and automation.Experienced in IT Service management and effective monitoring and control of various pillars of Service management like Change Management, Identity and Access control, logging-monitoring & alerting, Capacity Management, Incident & Problem Management, Service resilience management, Service Sustainability, Operation Level Agreement (OLA) management, Vendor/Third party engagement management, IT asset & configuration management, Risk (Vulnerability management) & Audits (internal and external)Experienced in managing Third Party Engagements with multiple vendors, tracking and monitoring the vendor performance and 3rd party risk.Leading Service Sustainability Program across Asset Classes, managing budget, mobilizing resources, tracking and reporting the ever greening of Infrastructure, platform and application approaching end of support. Extensive experience, hands on as well as leading Reconciliations function providing Core and ETD reconciliation solutions to Banks using Intellimatch.