- Directed daily operations with a focus on elevating service quality, strengthening customer relations- Launched a new Pre-Owned Cars division increasing company offerings- Expanded service reach through strategic partnerships with Service Teams and Distributors.

- Spearheaded service operations for Hyundai and Nissan, prioritizing issue resolution and customer satisfaction.- Strengthened corporate client relationships through proactive feedback collection and efficient grievance handling.- Developed cross-functional reports to track and achieve service excellence goals.

- Managed service workflows for Nissan and Tata Motors, reducing turnaround time- Expanded value-added offerings

- Built and operated a well-regarded multi-car workshop known for quality service and customer loyalty. - - Developed strategies for market expansion and achieved sales growth through targeted promotions.