Piyush Kumar Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

1001 Sandhurst Cir, Scarborough, On M1V 1Z6

Noida, Uttar Pradesh, India

- Promptly responded to and resolved consumer questions and concerns via phone, email, and live chat, demonstrating great customer service.- Kept up a high standard of professionalism and empathy while interacting with clients in an efficient manner to learn about their problems and offer suitable answers.- Oversaw a large number of client interactions, constantly exceeding service level agreements and performance goals.- Strong problem-solving abilities were displayed by determining the underlying causes of problems and putting workable solutions in place to guarantee client satisfaction.- Used CRM software to keep accurate and current records by tracking issues, recording customer interactions, and following up on open cases.- Worked in concert with cross-functional teams from technical support, sales, and product development to handle complicated client issues and raise the standard of service as a whole.- Took part in training and development initiatives to maintain current knowledge of corporate rules, best practices for customer service, and products.- Shared opinions and thoughts on typical client problems, made suggestions on ways to increase service efficacy and efficiency, and helped the team reach its objectives.- Achieved distinction for outstanding performance and commitment to providing excellent customer service.

Gurugram, Haryana, India

Responsible for driving growth by identifying new opportunities and building client relationships. Key duties include market research, strategic planning, and contract negotiations. Skilled in market analysis, sales strategy creation, and cross-functional collaboration. Proven track record in meeting revenue targets and expanding market presence. Excellent communication, negotiation, and leadership abilities.

E 7/21 Dlf Phase 1, Gurgaon-122002

Provided support by responding to inquiries, resolving issues, and updating records. Handled phone, email, and chat communications, and processed orders. Developed strong problem-solving and communication skills while ensuring customer satisfaction.

Faridabad, Haryana, India

Assisted in analyzing financial data and market trends to support investment decisions. Responsibilities included researching stocks, preparing financial reports, and creating financial models. Developed skills in data analysis, financial forecasting, and reporting. Contributed to investment strategies and gained experience in the finance industry.

Global Business Management

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Earned a Bachelor of Business Administration (BBA) degree, providing a comprehensive foundation in business principles. Core coursework.