Piyush Parikh

Piyush Parikh Email and Phone Number

Co-Founder - Equinox Agents | Podcast Host - Pioneers of Progress | Passionate about FAST, FRIENDLY, and ACCURATE Customer Support. @ Equinox Agents
Piyush Parikh's Location
Chandler, Arizona, United States, United States
Piyush Parikh's Contact Details

Piyush Parikh personal email

Piyush Parikh phone numbers

About Piyush Parikh

For the last 10 years we have been the source of over 1 million proactive live chats and helped hundreds of SaaS companies to scale and we discovered 3 common themes stopping SaaS companies from scaling:1. Coverage - not being able to provide 24x7 support2. Cost and time of hiring highly skilled support agents / training process 3. Training and Quality systems for new and existing agentsThat’s why we put together the AI2 live chat process.We love being able to provide businesses with dedicated remote teams that care about delivering quality customer care as much as you do. And, there’s absolutely no risk in trying us out. We have a free one month onboarding process followed by a risk free additional month. If we don’t meet or beat your customer-satisfaction score in 60 days, you pay nothing.Many SaaS companies think:1. They need to do it all themselves 2. Quality of external teams will not be consistent 3. That they need a full training system built before working with external teams.✅ MY EXPERTISE: I help SaaS companies in the $10 million to $100 million revenue range bring their support infrastructure to a world-class level by offering an elite team of agents to support their clients. The result is that they are able to continue to scale the business with a peace of mind knowing that their clients will be supported by the best. ✅ WHO ARE MY CLIENTS: B2B SaaS platforms that are scaling quickly and need their support team to keep pace with growth.✅ HOW WE DO THIS: We work through a detailed 8-week program to onboard, train, and wow customers through chat, email, and text support done by live agents that are aided by AI technology. ✅ WHAT MAKES ME DIFFERENT: We only work with B2B SaaS companies and are dedicated to text support - so after having completed over a million conversations we have mastered the way to optimize the support infrastructure. We do not want to be a vendor - but we become an extension of the internal team - and we work with leadership to lower the overall cost of support as the company grows.✅ HOW IT WORKS: We start with a FREE 15 Minute Discovery Call to see if I can help. If we’re not well-matched, don’t worry. I’ll instantly tell you.✅ TAKE ACTION NOW: Schedule a FREE 15 Minute Discovery Call instantly. Click on the link below to lock in an available time slot in my calendar now.We love being able to provide businesses with dedicated remote teams that care about delivering quality customer care as much as you do.

Piyush Parikh's Current Company Details
Equinox Agents

Equinox Agents

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Co-Founder - Equinox Agents | Podcast Host - Pioneers of Progress | Passionate about FAST, FRIENDLY, and ACCURATE Customer Support.
Piyush Parikh Work Experience Details
  • Equinox Agents
    Co-Founder
    Equinox Agents 2015 - Present
    Chandler, Arizona, Us
    For almost a decade, we have been the leading provider of 24/7/365 Omni-Channel Sales and Support for SaaS companies. We increase CSAT and lower Churn all while saving our Clients on average over 40% in Support Costs.After completing over 1 Million Chats we have learned how to:1. Reduce client churn by providing higher quality customer service2. Improve your Customer Satisfaction scores on average by 20% across the entire customer journey3. Increase coverage of customer service by providing 24/7/365 high-quality support to users
  • Engineer Your Business
    President
    Engineer Your Business 2009 - 2018
    Chandler, Az, Us
    Use proven systems that help you put your marketing and business on Autopilot. Grow your business exponentially by creating a true sales engine.
  • Danaher
    Business Strategist
    Danaher May 2007 - Sep 2007
    Washington, District Of Columbia, Us
    Leadership Development Program – Portescap• Developed a framework for Portescap (a $100 million high tech precision motor company) to assess the strategic, marketing, operational, and financial challenges facing the organization.• Engaged the senior leadership team in India to evaluate challenges and opportunities using the framework and identified 10 key areas to increase bottom line by $3 million.• Conducted a field study for Danaher’s Global Outsourcing Director to evaluate feasibility of establishing a captured new products development center in India.
  • Abs Consulting
    Manager
    Abs Consulting 1999 - 2006
    Spring, Tx, Us
    Business Manager, Risk Analyst• Led a team of 10 software engineers (5 located in India) to develop, market, and support a commercially available risk analysis software package – eLeader™.• Engaged cross-functional team members in establishing the marketing launch strategy for eLeader™ with $2 million market potential.• Gained business development experience by working directly with the CTO; co-authored several winning proposals that resulted in securing $500,000 worth of additional consulting services.• Managed a team of senior engineers on a $200,000 project to evaluate the risks at a large resin manufacturing facility and select the best mitigation alternatives.
  • Four Elements
    Risk Analyst / Engineer
    Four Elements 1997 - 1999
    Project Engineer• Assessed health and safety risks at refineries in Singapore and Japan using simulation models.• Developed several in-house software tools using Visual Basic to increase co-worker productivity.

Piyush Parikh Skills

Business Development Business Planning Marketing Strategy Business Strategy Management Consulting Strategic Planning Start Ups Marketing Leadership Project Management Business Process Improvement Process Improvement Competitive Analysis Entrepreneurship New Business Development Dashboard Creation Infusionsoft Licensed Consultant Financial Modeling Marketing Analytics Product Development Process Engineering Business Automation Infusionsoft Business Process Automation Product Marketing Management

Piyush Parikh Education Details

  • University Of Virginia Darden School Of Business
    University Of Virginia Darden School Of Business
    Master Of Business Administration (Mba)
  • Michigan Technological University
    Michigan Technological University
    Chemical Engineering
  • Michigan Technological University
    Michigan Technological University
    Chemical Engineering

Frequently Asked Questions about Piyush Parikh

What company does Piyush Parikh work for?

Piyush Parikh works for Equinox Agents

What is Piyush Parikh's role at the current company?

Piyush Parikh's current role is Co-Founder - Equinox Agents | Podcast Host - Pioneers of Progress | Passionate about FAST, FRIENDLY, and ACCURATE Customer Support..

What is Piyush Parikh's email address?

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What is Piyush Parikh's direct phone number?

Piyush Parikh's direct phone number is (480) 369*****

What schools did Piyush Parikh attend?

Piyush Parikh attended University Of Virginia Darden School Of Business, Michigan Technological University, Michigan Technological University.

What skills is Piyush Parikh known for?

Piyush Parikh has skills like Business Development, Business Planning, Marketing Strategy, Business Strategy, Management Consulting, Strategic Planning, Start Ups, Marketing, Leadership, Project Management, Business Process Improvement, Process Improvement.

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