Patrick Goodwin Email & Phone Number

Simpsonville, SC, US

Burlingame, CA, US

• $25 Million Budget - Manage infrastructure and operations annual budget. Identify and implement cost-saving measures in IT operations to optimize budget allocation and increase efficiency.
• Organizational Leadership - Member of IT Leadership Management team which sets all IT goals and objectives.
• Management of 15 Onshore / 100+ Offshore IT resources - Lead and manage team to ensure effective and efficient IT operations.
• IT Management of 3 Operating divisions at 4 U.S. Operating Locations along with infrastructure in Co-located Data Center space and in the public AWS Cloud.
• Organizational Strategy – Develop and implement IT strategic plans and initiatives to support Proterra's corporate goals and objectives.
• Operational Efficiency - Develop and implement strategies to improve the efficiency and effectiveness of internal IT processes.

Greenville, South Carolina, US

• Company Startup – Member of the internal Management team that worked with Immedion to spin-off IMS Solutions Group as a stand-alone company.
• Vendor Relationship Management – Responsible for IMS’s vendor relationships with Microsoft, Cisco, Ingram Micro, Scansource, Synnex, Datto, Kalleo, as well as other vendor relationships.
• Support Desk Outsourcing – Managed relationship with 24/7 Support Desk contractor. Developed key performance indicators to gauge vendor success by measuring ticket management effectiveness measured over time.
• Expense Reduction – Analyzed vendor contracts, software invoices, and usage patterns to reduce external spending by $35K annually.
• Cloud Services – Assisted internal teams with projects as they transitioned customers to Microsoft's suite of cloud services including Azure Compute, Azure Identity, Azure Databases, and Azure Networking. Provided.
• Documentation Management - Implemented company document management system. Designed the documentation format to be used by the document management system and ensured that all internal and external documentation was.

• Data Center Management - Managed 24x7 operations of 5 Data Centers located in North Carolina and South Carolina.
• Site Operations Management – Managed a team of 10 Site Operations Engineers which provided 2nd and 3rd tier support to Immedion colocation and public / private cloud customers.
• Data Center Integration – Member of the management team that planned and integrated Integral Solutions Group’s Spartanburg Data Center into the Immedion Data Center services offering.
• Customer Integration Services – Worked closely with the Sales team to answer client RFP requests and provide all data necessary to generate Data Center services quotes. Managed integration projects to ensure customer.
• SSAE 16 Certification Support – Worked with Immedion’s Internal Audit team to provide documentation for the 2018 and 2019 SSAE 16 Type 2 Certification.

• Infrastructure Management – Responsible for the construction, startup, and day to day management of Integral Solutions Group’s commercial Tier IV data center services and staff. Managed highly redundant / fault.
• Organizational Strategy – Member of management team that planned the Company’s long-term strategy and growth. Developed key performance indicators to measure Data Center success and profitability over time.
• Network Operation Center Support – Managed 24/7 Network Operations Center Support Team
• Cloud Services – Managed team that supported commercial VMware public cloud infrastructure. Managed projects that assisted customers with migration from onsite resources to the shared public cloud.
• Customer Integration Services – Worked closely with the Sales team to answer Customer RFP requests and provide all data necessary to generate Data Center services quotes. Managed integration projects to ensure customer.
• SSAE 16 Certification - Responsible for all SSAE 16 Type 2 Certification focused primarily on Availability and Security. Passed all SSAE-16 Audits with zero exceptions.

• Infrastructure Budgeting and Planning – Managed $4.5 Million yearly budget. Included all telecommunications billing, IT maintenance contracts, IT capital depreciation, as well as all salaries, travel, and training.
• Corporate IT Integration – Core team member that was responsible for the integration of corporate information systems after Baldor Electric acquired Rockwell Automation Power Systems.
• Windows and UNIX Administration – Responsible for 100+ Solaris / Linux Servers, 4 VMware Clusters, 150+ Windows Servers, 7 EMC SANs and 1 EMC NAS. Directed all infrastructure projects that supported the business.
• Network and Telecommunication – Managed team of network/telecommunication analysts who were responsible for Global WAN (40+ Plants / Service Centers / Sales Offices), LAN, and Telecom.
• Standardization - Responsible for all Infrastructure Hardware and Software Standards.
• Sarbanes-Oxley (SOX) Audits - Responsible for all Infrastructure Audit (SOX Audit / Company Internal Audit) requirements and audit remediation.

• Infrastructure Budgeting and Planning – Managed $4.5 Million yearly budget. Included all telecommunications billing, IT maintenance contracts, IT capital depreciation, as well as all salaries, travel, and training.
• Corporate IT Integration – Core team member that was responsible for the integration of corporate information systems after Baldor Electric acquired Rockwell Automation Power Systems.
• Windows and UNIX Administration – Responsible for 100+ Solaris / Linux Servers, 4 VMware Clusters, 150+ Windows Servers, 7 EMC SANs and 1 EMC NAS. Directed all infrastructure projects that supported the business.
• Network and Telecommunication – Managed team of network/telecommunication analysts who were responsible for Global WAN (40+ Plants / Service Centers / Sales Offices), LAN, and Telecom.
• Standardization - Responsible for all Infrastructure Hardware and Software Standards.
• Sarbanes-Oxley (SOX) Audits - Responsible for all Infrastructure Audit (SOX Audit / Company Internal Audit) requirements and audit remediation.

Master'S Degree, City/Urban, Community And Regional Planning

Bachelor Of Arts - Ba, Political Science And Government