Param (Pj) Lamba Email & Phone Number

Malaysia

A pioneer ecosystem enabling customers to request a service anytime anywhere and empowering businesses to manage their complete on-demand service pipeline with the ability to gigfy their services.With *Delivering Impact* as our true north, ServizHub is a product led strategy & growth company. Keeping our key stakeholders - business owners, their customers.

Malaysia

• I, and my co-founders, passionately share the vision of empowering businesses to level up their customer service experience. To empower the businesses, their service providers and their customers we have been working.
• setting the vision and leading the product strategy & management for VizHub
• collaborating with our key stakeholders - the business owners to constantly improve they, their service personnel and customers get out of VizHub
• managing and mentoring the product and engineering teams to consistently deliver vision-lead iterations of VizHub
• leading the strategy for user analytics, technology and workforce partnerships
• designing & presenting the product value preposition and demonstrating the product to potential investors and incubators.

India

This is a passion project I have set up with my highschool friends to empower the students and give back to the community. What started as a brainstorming session, has now been established as a scholarship program for students in the primary and secondary levels.We hope to bring a positive change in the lives of deserving students from weak financial.

Petaling Jaya, Selangor, Malaysia

• Matrix Flavours is a pioneer and a leading flavour manufacturer in the SE Asia region with officers in EU, Myanmar and India apart from the HQ in Malaysia.I am responsible for strategising and managing the digital.
• strategic planning, stakeholder buy in, execution planning for digitisation of legacy processes bringing efficiencies to the process and enabling senior and mid management to analyse the outcomes
• requirement discovery, prioritisaiton, roadmaps for digital adoption and enhancement of Information systems including ERP, CRM and Formula Management
• vendor evaluation and management, SLA management, information system usability and performance analysis, RFQ/RFP evaluation
• Agile coaching managers and department champions, exploring new digital capabilities for automation of workflows and processes
• Analysing the usability and effectiveness of the digital automation and information systems across Matrix's 250+ team and evolving the strategy and execution accordingly

• Productmentors is a product community initiative which helps find 1:1 mentorship based on the challenges one might be facing in their product leadership or management journey or even if one aspires to get into product.
• Product leadership - product led strategy, product market fit, OKR, product vision and road mapping
• Product Management - Agile, product solution fit, prototyping, product analytics, cross functional collaboration, stakeholder management
• Product Thinking - design thinking, user centered designFeel free to reach out to me to have a conversation about your journey and challengeshttps://app.productmentors.io/mentor/pj/r/recXWlC6fmgVohPfp

Singapore

• Working with a highly motivated, passionate and smart group of people in empowering schools to help their students navigate the best education paths for a bright future. Driving the product vision to democratize.
• Lead product strategy, planning and management with a team of 20 across product management, design, engineering, QA and data analytics
• Lead customer analytics to measure product metrics for activation, engagement and retention. Identify and measure key KPIs, drive the interpretation of trends, funnels and convert them into strategic inputs for product.
• Engage advisory boards for requirement discovery, design validation and prototype presentations. Lead the process of rapid prototyping and measuing usability via tools like Maze
• Lead roadmap planning and execution as an Agile Release Train using the Scaled Agile methodologies
• Strategise the product marketing framework for placement, messaging and product launches

Singapore

• Stakeholder engagement and collaboration, develop value propositions, define product strategy and prioritise design decisions to align the product vision with the business goals.
• Lead cross functional sprint teams, manage product roadmap and backlog, product feature refinement, plan business readiness activities
• Conduct competitive analysis, research market trends, analyse and measure user outcomes
• Drive the strategy for SLA management and support structure & process for business continuity
• Define and analyze metrics that inform the success of products. C-suite engagement via Project Review/Committee/Steering meetings
• Service Delivery: plan and co-ordinate pre & post deployment (UAT/SIT/performance tests). Compile service level matrices for C-suite engagement (Project Steering/Committee meetings)

Singapore

• I successfully lead the end to end implementation of the Commodity Trading & Risk Management system for FELDA Global Ventures Malaysia’s Palm Oil & Sugar businesses within the scheduled time even when the number of.
• Service Delivery: requirement workshops, stakeholder engagement, plan and manage pre & post deployment key activities (UAT/SIT/performance tests). Compile service level matrices for C-suite status updates
• Product Design: design and deliver product capabilities from supporting internal trading, commercial, asset management system for the technical department to reporting interfaces. A part of my job also involved ETL for.

Singapore

• Positioned onsite as the senior system analyst for Tanker Pacific Ltd (now known as Eastern Pacific) my job responsibilities included
• analyzing, designing & delivering web based solutions
• Scope Planning & Definition, Work Breakdown structure, Scope Control & Verification, Proof of Concept
• Activity definition, sequencing, resource & duration estimation, schedule development & control
• The business aspect of my role extends to knowledge of shipping operations (Planned Maintenance System)

Chandigarh Area, India

• My role at Ensemble mainly involved
• Planning & delivering a broad range of projects, client correspondence, system analysis & design to clients based in US, UK and Australia spanning projects in the Travel & tourism, Medical Management, and Online.
• Scope Planning & Definition, Work Breakdown structure, Scope Control & Verification, Proof of Concept
• Team management, Activity definition, sequencing, resource & duration estimation, schedule development & control
• Analysing project issues using standard assessment techniques and tools and making recommendations in context of the total engagement [gap analysis, impact analysis]
• Cost analysis - determine resource cost, vendor bid analysis, Benefit Cost Ratio [BCR], lifecycle costing

Chandigarh Area, India

• My role at Maven Solutions as a senior software engineer included
• project scoping, software requirement specification documentation, solution design
• cross technology web development.NET, MS SQL Server, PHP, MySQL, XML
• leading a multiple size teams on multiple projects
• client correspondence

Master Of Science (M.S.), Information Technology, Distinction

Activities and Societies: Was a part of the organising team to bring the first ever IT fest to the college. was a co-organizer of Phoenix.

Diploma, Advanced Computing

Activities and Societies: On boarded and mentored the upcoming batch of Feb 2001