Patricio J. Blasco Email & Phone Number

Auckland, Nz

Auckland, New Zealand

- Develop a career path for the team and coach them.- Review CAPEX/OPEX for the team, ensuring effective cost management and budget allocation.- Conduct performance and salary reviews, providing constructive feedback and implementing development plans to drive team growth and success.- Keep track of project advancement, detect possible risks and challenges, and proactively create and execute strategies to alleviate them.- Preserve project records and communication avenues, ensuring stakeholders and senior management receive prompt and precise updates on project status.- Enhance operational systems, protocols, and policies in alignment with the organisation’s mission. This encompasses enhancing management reporting, facilitating information flow, refining business processes, and advancing organisational planning.- Worked with the team to optimise cost by integrating automation.- Manage major incidents, ensuring minimal disruption to services and effective communication with all stakeholders.

Auckland, New Zealand

- Develop a career path for the team and coach them.- Review CAPEX/OPEX for the team, ensuring effective cost management and budget allocation.- Conduct performance and salary reviews, providing constructive feedback and implementing development plans to drive team growth and success.- Keep track of project advancement, detect possible risks and challenges, and proactively create and execute strategies to alleviate them.- Preserve project records and communication avenues, ensuring stakeholders and senior management receive prompt and precise updates on project status.- Enhance operational systems, protocols, and policies in alignment with the organisation’s mission. This encompasses enhancing management reporting, facilitating information flow, refining business processes, and advancing organisational planning.- Worked with the team to optimise cost by integrating automation.- Manage major incidents, ensuring minimal disruption to services and effective communication with all stakeholders

Auckland, New Zealand

- Helped with the Organisational transition to a new team structure.- Collaborated with the Data & Analytics team to create a BI dashboard to assist decision-making.- Develop a career path for the Datacom Cloud Commercial Operations Team to build a vital skill set throughout the environment.- In charge of the end-to-end onboarding process for new customers, from quote and billing requirements to the BAU handover.- Planning, budgeting, operations and controlling in line with the company’s mission and objectives.- Quality review of on-premises client contracts as part of the contract refresh procedure.- Improve operational systems, procedures, and policies to support the organisation's mission, including better management reporting, information flow and management, business process and organisational planning.- Provide employees feedback to improve performance.- Establish clear performance expectations and hold people accountable for results.- Recognise contributions by employees and teams.- Lead by example in all activities. Lead in a manner that enhances Datacom’s climate and business results.- Lead or participate in organisation planning, providing leadership and support to meet business objectives.- Maintain a safe and healthy workplace by establishing, adhering to, and enforcing standards and procedures by ISO certification requirements

Auckland, New Zealand

- Communicating with organisational representatives for their IT-related issues and acting as a single point of contact for IT implementation, maintenance, and support.- Queue management.- Vendor engagement.- Customer performance and capacity reporting.- Problem determination and troubleshooting.- Experience budgeting and forecasting

Cordoba, Argentina

- Customer facing- People Management- On-call organization and roster- Projects coordination between Service Lines.- Ticket SLA Control- Provide employees feedback to improve performance.- Establish clear performance expectations and hold people accountable for results.- Recognize contributions by employees and teams.- Lead by example in all activities. Lead in a manner that enhances IBM's climate and business results.- Lead or participate in organization planning, providing leadership and support to ensure that business objectives are met.

Data Science & Artificial Intelligence Programme

Lic., Public Relationship

Education record

Data ONTAP Fundamentals, Release 7.2 (NetApp) Data ONTAP 7.3 Update (NetApp) SAN Administration on Data ONTAP 7.3 (NetApp) CIFS.