I am a passionate and customer-centric General Manager with over ten years of experience. My career has enabled me to work across both B2B and B2C markets, developing a comprehensive knowledge of sales and marketing functions, including strategy, operations, sales, marketing, human resources and channel management. I genuinely enjoy building a network of strong relationships while pursuing business development opportunities which is evident at Shriro Australia, where I secured major corporate partnerships, generating millions in revenue and exceeding financial targets. Furthermore, I believe my success has been underpinned by utilising data-led insights to develop solutions that align with partners/clients/customers' strategic direction, branding guidelines and customer buying behaviours. Additionally, I have assumed a leadership role where I have taken on the management of small teams. I personally thrive in a fast-paced, challenging environment; however, I understand the importance of adapting the environment to suit each employee's strengths. I have continually supported all my team members in building their capabilities, including assisting a number of people secure supervisory or leadership roles. I have maintained high engagement and retention rates throughout my career, which has enabled the team to achieve optimal outcomes from an operational and financial perspective.