Pauline Cidro Email & Phone Number

Vaughan, Ontario, Canada

Provides direct administrative support to the Accounts Receivable teams headed by the Eastern and Western Regional Credit Managers. Also works with the Accounts Payable and Customer Service teams across Canada to ensure internal/external requests are resolved in a timely and professional manner.🟢Directs customer inquires to the appropriate AR and Customer Service Representatives for investigation and resolution.🟢Uses TRUX to e-mail and print monthly accounting correspondence to customers.🟢Processes p-cards, SUAs, and bi-monthly credit card payments on behalf of the Canadian offices.🟢Reviews credit and debit balances older than 6 months and provides write off/refund recommendations.🟢Prepares accounts for Third Party Collections.🟢Collaborates with the AR Administration Team to improve, update, and develop new processes and templates to help better manage tasks.

Toronto, Ontario, Canada

Served as the face and main contact for clients, contractors, and colleagues with inquiries regarding the Openlane's Canadian office. Assisted HR, managers, and senior executives to ensure daily operations run smoothly. Effectively streamlined several processes to maximize efficiency with inventory, invoicing, and office security.

Toronto, Ontario, Canada

Provided direct support to accounting and senior executives through purchasing and inventory maintenance. Also coordinated with 5 members of the administrative team and 30 members of the medical team to provide quality care to all patients. Successfully prevented a loss of $500,000 in a 2016 audit through the maintenance of detailed inventory records.

Aurora, Ontario, Canada

Responsible for creating customized catalogue records for 10 different libraries across southern Ontario, including books, e-books, DVDs, and audiobooks. Also worked with the processing department to increase the materials output by 50%, which resulted in the acquisition of more clients.