Collaborating within a dynamic, multi-disciplinary team, focusing on shaping strategy, policy, planning, program alignment, and evaluation. While developing an in-depth understanding of related subject-matter programs, influencing design, content, and functionality decisions. Offering strategic advice from project inception to ongoing operations, leveraging my expertise to optimize outcomes. Additionally, contribute to content creation by drafting and editing materials with a keen emphasis on clarity, readability, and overall effectiveness.Develop effective oral health expansion of operations, including:-Begin a transformation of the oral health system that addresses practice economics, focuses on equity and improved access, and eliminates oral health disparities—including those exacerbated by COVID-19, by increasing the use of preventive services by adults,reducing treatment services over time, and developing alternatives to emergency room utilization.-Ensure interagency transformation efforts have a positive impact on chronic disease reduction, patient employment, and small business recovery. Improve system capacity and alleviate access barriers for dental care in Rhode Island among the adult population—includingMedicaid.

Created a marketing strategy company to support brand development, awareness, and identity through both paid and organic social media marketing for companies ranging from micro-enterprises to non-profit organizations. - Cultivated valued client relationships through strategic prospecting, pricing strategy, service definition, KPI building, and customized proposal development, securing multi-year relationships with key accounts. - Developed targeted marketing plans including needs assessment, market research, competitive analysis, content messaging and scheduling, and performance tracking, driving sustainable, data-informed strategies. - Launched brand visibility social media campaigns from conceptualization through execution across Facebook, Instagram, Twitter, YouTube, and Google Ads, completing 10+ successful campaigns generating up to 85% in community growth. Notable Projects: + Scaling brand awareness for an NGO-focused organization empowering and supporting elderly refugee and immigrant communities, contributing to securing $800K+ from local congressional leaders and the City of Providence.+ Leveraging Facebook Ads for a local hair salon including content design, development, and engagement, yielding 10K+ new followers in 90 days and increasing lead generation. + Operationalizing a geographically-focused engagement strategy for a state ballot question through grassroots marketing, earning ballot placement and achieving voting goal. Key Clients: Nunez | It’s Rhode Island | Pure Headspa | Slayed by AP Lou | Higher Ground International NGO

Directed local pandemic relief funding allocation through community engagement, needs assessment, and funding management, overseeing $166M in federal funds serving 189K+ residents. - Managed RFP strategy including requirement definition, submission tracking, application reviewing, and eligibility assessments, awarding 50+ local organizations and contractors. - Developed and presented dynamic impact reporting to assess funding utilization, community trends, and qualitative data, becoming a trusted advisor and thought partner with senior key stakeholders. - Drove community-informed funding by listening and identifying resident needs through community listening sessions and multilingual community surveys, garnering 1.5K+ responses and aligned recommendations from Department Directors. - Built a social media tool kit to support local businesses in marketing, branding, and growth strategy. Ensured regulatory compliance and equitable funding through collaboration with legal and department leaders.Notable Impacts:+ Serving 900+ youths through anti-violence investments in employment opportunities, mentoring, and anti-violence training. + Reviving tourist attraction, WaterFire, after 2+ years, gaining 150K visitors and generating $5.6M+ in local spending.| COVID-19 Recovery and Resiliency Task Force, Recovery Specialist |

Drove annual development strategy for the Southern New England region through community events, corporate partnerships, and campaign development, raising $300K+ annually and providing screenings to 20+ low-income communities. - Operationalized 6 Heart Walks including budget management, sponsorship strategy, vendor relations, volunteer oversight, and marketing strategy, yielding 15K+ participants and $900K in donation raised.- Curated custom engagement strategies in collaboration with corporate C-Suite volunteers including goal setting, content development, and campaign execution, with partners including Care New England, Blue Cross Blue Shield, and Lifespan. - Established community campaigns incorporating friendly-competitions, donor goal setting, and collaborative events, generating up to $20K per organization.

- Drove sustainable relationships for a portfolio of existing high-net-worth clients at a regional bank as the key point of contact, consistently expanding bank services and investment opportunities, resulting in $MM transactions. - Performed diverse operational needs including training development, new hire onboarding, community events, SOP creation, and growth planning, contributing to continual new business development.

- Created a healthcare call triaging call center to support an imaging company including SOP development, service expectation setting, KPI definition, and workflow mapping, through successful launch of the company’s first healthcare partnership.- Built and led a customer experience team of 10 including hiring and onboarding, coaching and training, and performance management, cultivating an empowered team with notable accomplishments such as decreasing customer wait times by 80%.