Peter Farkas Email & Phone Number

New York, New York, United States

New York, New York, United States

- Constructed demo account databases and developed frontend demo experiences for the global Sales Engineering team to use in sales calls, maintaining over 20 reusable demo accounts- Developed frontend Search and Pages experiences using both Yext’s React component libraries and Yext’s Jambo development environment (utilizes Handlebars and JSON template files)- Authored comprehensive documentation for the global Sales Engineering team, ensuring clear understanding of demo account technical details, as well as effective presentation of demo functionality- Collaborated with the Product team to integrate new features into demo accounts promptly and update documentation to showcase the latest product capabilities

New York, New York, United States

New York, New York, United States

- Advised as technical account manager for high-profile clients including MyEyeDr, Subway, Verizon, Samsung, and others, overseeing $13 million in annual contract value (ACV), providing guidance and assistance with data formatting/uploading and troubleshooting data syncing issues across Yext's product ecosystem- Used SQL queries to generate advanced reports and resolve large-scale publisher syncing challenges- Maintained adherence to a 4-hour SLA for responding to urgent client requests, prioritizing tasks effectively- Acted as team Subject Matter Expert, fielding product configuration and functionality inquiries, developing new operational processes, and improving efficiencies in existing processes- Mentored 3 new team members as an Onboarding Sidekick, facilitating their technical proficiency and integration into the team

New York, New York, United States

- Supported 22,000+ Morgan Stanley advisors and assocs., advising on platform use to update Yext Pages- Acted as a liaison between internal Yext teams and both Morgan Stanley and small business clients, facilitating technical issue resolution and providing clear status updates within SLA guidelines

Mclean, Virginia

- Designed and developed an Android application (Java) to test mobile devices’ WiFi network performance to estimate VoIP call fidelity expectations, collecting scan results in a centralized SQL database for analysis- Built jQuery prototypes of a web application that used the Flask Python web framework to allow an employee to record travel expenses