Experienced member of the Global Solution Centre of Excellence (CoE) team, serving as Chief Expert for Learning and Experience Management with end-to-end Go-to-Market (GTM) ownership. In this role, I drove SAP SuccessFactors' GTM strategy by aligning solution offerings and partner enablement initiatives with business objectives, ensuring impactful field execution.Key responsibilities include:• Leading GTM activities for Learning and Experience Management through direct and scaled field engagements, enhancing solution adoption and partner success.• Collaborating across SAP Board Areas and Lines of Business to align GTM strategies with broader organizational goals.• Supporting Sales, Pre-Sales, and Customer Success teams with actionable insights and context to elevate solution delivery and customer outcomes.• Partnering with Commercial, Marketing, Product, and Strategy teams to represent GTM requirements, influence solution roadmaps, and deliver market-ready offerings.Key Achievements:• Successfully streamlined cross-functional collaboration to drive alignment between GTM strategy and field execution, improving sales efficiency.• Strengthened partner ecosystem engagement by integrating scalable enablement initiatives tailored to Learning and Experience Management solutions.

In my role as Senior Solution Value Advisor within the SAP Adoption Services Centre, I provided global strategic consulting and advisory expertise in the HCM space, focusing on driving cloud growth and ensuring customers achieve measurable business outcomes through SAP solutions.Key responsibilities included:• Serving as a trusted strategic advisor, helping customers unlock the full value of their SAP solutions to drive adoption, increase cloud consumption, and sustain long-term business growth.• Partnering with customers to safeguard cloud renewals while identifying and capitalizing on cross- sell and up-sell opportunities across Learning Platforms, Digital Learning Content, and Employee Experience Platforms.• Simplifying commercial models and customer engagement processes to enhance client satisfaction and streamline SAP solution adoption.• Leading global customer-facing engagements, webinars, and conferences across diverse verticals in North America, EMEA, and APJ regions.Key Achievements:• Successfully supported customers in realizing significant business outcomes by driving adoption and consumption of SAP cloud solutions, leading to increased renewals and revenue growth.• Delivered impactful webinars and global conferences, further solidifying SAP’s presence in key customer verticals and driving brand advocacy.• Drove efficiency improvements in customer engagements, simplifying processes and fostering stronger relationships for long-term success.

As Product Solutions Manager for Learning at SAP SuccessFactors, I was responsible for driving strategic sales of Learning Solutions across large enterprise accounts in the UK & Ireland, positioning SAP as the global leader in business execution software.Key responsibilities included:• Leading enterprise-wide sales initiatives for SAP SuccessFactors Learning Solutions, focusing on delivering transformative results across a variety of vertical markets.• Maximizing the potential of SAP/SuccessFactors' industry-leading product portfolio to meet the unique needs of clients and drive significant business value.• Collaborating with cross-functional teams to tailor solutions, ensuring alignment with customer needs and strategic goals, while fostering long-term relationships with key stakeholders.Key Achievements:• Successfully increased sales of Learning Solutions in key verticals across the UK & Ireland, contributing to SAP SuccessFactors’ growth and market leadership.• Developed strategic customer relationships that resulted in significant business expansion and product adoption within enterprise accounts.• Played a key role in shaping the go-to-market strategy for SAP’s Learning portfolio in the region, ensuring alignment with customer business outcomes and driving value realization.

Reporting directly to the CIO, I led the strategy, development, and delivery of IT solutions and student mobile platforms for Kaplan UK Professional Businesses, primarily focusing on Kaplan Financial. In this executive role, I was responsible for driving key accounts, managing vendor relationships, and overseeing internal and external stakeholder engagement across various teams.Key responsibilities included:• Spearheading the strategic direction and project delivery for enterprise clients, ensuring seamless collaboration across multiple business functions such as IT, Digital Marketing, Content Production, and Business Development.• Managing client relationships, vendor partnerships, and internal teams to ensure effective delivery of high-quality solutions aligned with business objectives.• Serving as the Product Owner for critical IT and mobile products, including Client Portals, Reporting Services, Mobile Technologies, and Rapid Website Development.• Overseeing new product development, budget and resource planning, infrastructure enablement, and communications with internal stakeholders and clients to ensure alignment with strategic goals.• Leading cross-functional teams to ensure successful product delivery, including managing timelines, resources, and risk mitigation.Key Achievements:• Successfully drove the development and implementation of mobile and IT solutions, resulting in enhanced client engagement and operational efficiency.• Played a pivotal role in growing Kaplan’s product portfolio, leading the development of new client portals and mobile solutions that contributed to improved user experiences.• Managed cross-functional teams to deliver high-impact projects on time and within budget, fostering collaboration across departments and improving internal stakeholder satisfaction.

As part of the Business Consulting Team at Intuition, one of the largest learning and skills content solutions providers in the UK, I played a key role in supporting the Sales Team in London to grow the custom learning content business. My focus was on expanding both new business opportunities and developing the existing client base, particularly in sectors such as financial markets, life sciences, and public sector.Key responsibilities included:• Managing a portfolio of custom learning content projects, focusing on major international financial institutions and regulators based in the UK, US, and Europe.• Driving business growth by identifying and nurturing new business opportunities while deepening relationships with existing clients to expand the learning solutions offering.• Collaborating closely with sales, product, and project management teams to tailor solutions to client needs, ensuring alignment with client objectives and driving satisfaction.• Overseeing the development and delivery of high-impact, customized learning programs that met the unique requirements of clients in complex industries.Key Achievements:• Successfully managed a significant book of business, delivering custom learning solutions to major clients in the financial and regulatory sectors, contributing to revenue growth.• Played a pivotal role in growing the client base by identifying and pursuing new business opportunities, leading to increased market penetration.• Strengthened client relationships, resulting in long-term partnerships and continued business with high-value accounts.

As a senior member of the Technology Services Team, I was responsible for managing a diverse portfolio of technology projects, often involving multiple external development partners, across various international clients. My role focused on delivering high-quality, customized solutions while ensuring alignment with client business objectives and overseeing the entire project lifecycle.Key responsibilities included:• Managing and overseeing multiple technology projects for international clients, coordinating with 3rd party partners and internal teams to ensure successful delivery.• Providing pre-sales support by writing and pricing proposals, as well as developing bid responses to meet client specifications and drive new business.• Leading custom content development projects for international markets outside of the US, managing resource allocation, timelines, and ensuring quality control through close coordination with development partners.• Acting as the primary point of contact for clients, ensuring clear communication, managing expectations, and driving satisfaction throughout project lifecycles.

In this client-facing role within the Learning Services organization, I provided strategic consulting and learning product advisory services for national, international, and global accounts. I played a critical role in executing Client Service Plans, ensuring contract renewals, and driving business growth opportunities, while fostering strong, collaborative relationships with clients.Key responsibilities included:• Leading the execution of Client Service Plans for named accounts, ensuring contract renewal and identifying opportunities for account expansion.• Acting as the Lead Consultant on key accounts, coordinating activities across global teams to deliver seamless support and strategic solutions for clients with international operations.• Providing consulting and project management services tailored to client needs, focusing on driving business outcomes and long-term success.• Collaborating with global colleagues to align services with client expectations, ensuring consistent delivery of high-quality support and solutions across multiple regions.Key Achievements:• Successfully managed strategic global accounts, ensuring contract renewals and driving additional business growth by identifying upsell opportunities.• Delivered high-impact consulting services that contributed to client success and strengthened long- term partnerships.• Played a key role in coordinating global team efforts, ensuring consistent service delivery across international client locations.• Built a reputation for strong customer focus and exceptional organizational and communication skills, resulting in high levels of client satisfaction.