• Lead strategic supply chain operations for a $1.2B portfolio, aligning processes with business objectives to drive growth and operational success.• Implement data-driven strategies to optimize sales performance, improve forecasting, and enhance inventory efficiency, contributing to LG’s position as the #1 appliance brand in the U.S.• Collaborate with cross-functional teams and channel partners to address operational challenges, improve planning processes, and ensure seamless service delivery.• Exceed critical KPIs, including Sales Forecast Accuracy, Monthly Sales Targets, and On-Time Delivery, driving continuous improvement and operational excellence.• Proactively mitigate supply chain risks by identifying potential disruptions, ensuring business continuity and customer satisfaction.• Monitor and adjust forecasts daily, swiftly addressing discrepancies to meet sales targets and optimize inventory levels in line with Weeks of Supply (WOS) targets.• Resolve customer issues by conducting in-depth analyses and developing actionable solutions to enhance satisfaction.

• Promoted in 2016 for leading demand planning and sales operations for key accounts, contributing $300M in revenue.• Developed and implemented strategic plans to enhance sales performance and optimize inventory levels across channels.• Worked closely with supply teams to review and optimize supply plans, addressing supply shortages and balancing product availability with financial goals.• Analyzed KPIs and addressed performance gaps through targeted strategies, driving continuous improvement in operations.

• Developed and implemented demand forecasts for key accounts, leading to 20% year-over-year growth.• Improved supply chain efficiency through direct shipment strategies, reducing handling costs and optimizing production and shipment plans.• Delivered significant KPI improvements, including a 12% increase in forecast accuracy and an 8% boost in on-time delivery.

• Managed supply chain operations for 3,000 Walmart locations, streamlining logistics and achieving a 10% reduction in truck loading errors.• Implemented innovative planning systems, reducing merchandise shrink by 2%.