Tier 1 Noc Analyst
Current- Perform daily prioritization of work to ensure project and incident SLA requirements are met.
- Monitor network performance, availability, and security using various tools and technologies.
- Respond to alerts and incidents promptly to minimize downtime and disruptions.
- Investigate and troubleshoot network issues, including connectivity, hardware, and software problems.
- Ensure network equipment, including routers, switches, and firewalls, is properly configured and functioning optimally.
- Assist in diagnosing and resolving issues related to network connectivity and performance.