Engineer various telecom equipment and power for various independent telco companies.

• ISP Engineering for CenturyLink• Lead for TL9000 Certification

• Provision and test DSL• Provisioned and tested the following equipment:Routers: Cisco 7200Redback SE800 Switches: Alcatel-Lucent 7750Calix E7JuniperAlcatel-Lucent 7450Cisco ME 3400Telco T5CAlcatel-Lucent 7210Cisco 4507 Alcatel-Lucent 6850Cisco 7606 Cisco 6160Cisco 7609 Aggregators: ADTRAN TA5000 DSLAM’s: AFC 1000ADTRAN 3000Lucent StingerADTRAN 1100DADTRAN 5000Zhone RaptorADTRAN 1148Calix C7 ADTRAN 1200FCalix E5 ADTRAN 1248Cisco 6160

• Lead on the Texarkana VDSL2 project• Lead on the Sugar Land VDSL2 project• Lead on the Sugarland / Winne region• Covering the Sugarland / Winne region Bandwidth Upgrade Projects• Cisco 15454, Fujitsu FLM and FLASHWAVE, CALIX C Series and E7, CYAN DWDM, MetaSolv

Led a 5-person operations team responsible for 10k miles of IXC fiber routes covering 22 states, which during my tenure, achieved and maintained a reliability rate of 96%, never missed reliability goalsReduced MTOF (Mean Time of Operational Failure) by 15%, which was more than twice that of the goals set forth by management.Reduced overtime to no more than 10% through off shifting of scheduled maintenance, utilizing time management techniques and logistical flow charts to minimize dispatches.Reduced cost of test equipment by $2m and card repair by $1.5m over 2 years through vendor negotiations and strategic deployment of resources.Developed VOIP enterprise plan.Supervised troubleshooting and resolving DWDM, OC-192, and OC-48 for the ALLTEL IXC network achieving a less than 3 hour MTTR (Mean Time To Resolution), which was half the industry average.Project managed multiple redeployment initiatives finishing each project within timeline targets.

• Designed, developed, and provided technical assistance for sales and customer networks with Fujitsu Voice and Data products DS-0 through OC-192 (UPSR, 2F BLSR, & 4F BLSR), 320G, OADX, DWDM, ADSL, and Network Management Platform. Received numerous accommodations from sales and management.• Opened sales office to support ALLTEL and equipment resellers.• Supported sales with bookings in excess of $ 21.5m.• Provided suitcase training to all assigned accounts scheduled by sales manager.

• Provided certified assistance to customers with installation, test and turn-up of Fujitsu Voice and Data products DS-0 through OC-192 (UPSR, 2F BLSR, & 4F BLSR), DWDM, ADSL, and Network Management Platform.• Bellcore certified Installer.• Technical assistance for customer calls, technical support and presentations with sales.• Wrote MOP (Method of Procedure), and PCN (Product Change Notice).• Assisted with writing standards for PML, and ISO 9002 certification.

• Engineered, wrote and trained transmission standards and procedures for various transmission equipment.• Monitored and controlled various transmission units.• Standards included remote turn-up, surveillance platforms, and transmission equipment for local and long distance service; i.e. Fujitsu FLEXR+, Fujitsu FLM products, Nortel NetMan, Channel banks, and line monitoring units.

• Supervised, installed, and provisioned transmission equipment; i.e.: Nortel and Fujitsu OC-48 and OC-12, Fujitsu OC-3, Alcatel 3/1 DXC and DSC 1/0 DXC.• Installation of and provisioning for fault alarm equipment; i.e. AI Switch, Xyplex, Harris WS2000, Cisco Routers, and DSU’s.• Ordered, coordinated, and tracked test equipment for all MCImetro transmission sites.

• Built and maintained database for tracking the project library, maps, fiber, conduit, and copper cable of MCImetro. • Assisted with data clean up and effectively applied Microsoft Word, Microsoft Access, and Microsoft Excel.