As Solutions Director (EMEA & APAC), I lead and support a group of senior industry professionals (based in the United Kingdom, Australia, South Africa, and India) to deliver Professional Services that enable recruitment/staffing companies to successfully adopt and implement staffing/recruitment/ CRM/ATS/Workforce Management/Salesforce (SaaS) packages. This includes redesigning business processes by reviewing their ‘As Is’ environment and compiling a ‘To Be’ framework that best fits our clients'… Show more As Solutions Director (EMEA & APAC), I lead and support a group of senior industry professionals (based in the United Kingdom, Australia, South Africa, and India) to deliver Professional Services that enable recruitment/staffing companies to successfully adopt and implement staffing/recruitment/ CRM/ATS/Workforce Management/Salesforce (SaaS) packages. This includes redesigning business processes by reviewing their ‘As Is’ environment and compiling a ‘To Be’ framework that best fits our clients' business/industry, enabled by my extensive staffing/talent/recruitment (front, middle, and back office) and operational experience as well as a passion for technology, to find strategic solutions that bridge the gap in our clients business to deliver optimised results. Get in touch if you want to see how technology can improve productivity and reduce costs for your business. Our team specialise in successfully co-designing and implementing best-of-breed recruitment/staffing tech (which includes products such as Bullhorn, Sirenum, and Salesforce-driven platforms, including custom development of business specific/unique tools) for any size business. #consulting #SaaS #MSaaS #Bullhorn #Salesforce #Sirenum #staffingsoftware #recruitment #processoptimisation #automation #Bullhorn4Salesforce #automation #processredesign #bestpractice #businessanalysis #recruitmentindustryexperts #workforcemanagement #workforcesoftware #payroll #timeandattendance Show less

As Senior Solutions Manager (Professional Services) I lead and supported a group of senior industry professionals to enable recruitment/staffing companies to successfully adopt and implement staffing/recruitment/CRM/ATS (SaaS) software . This includes redesigning business processes by reviewing their ‘As Is’ environment and compiling a ‘To Be’ framework that best fits our clients business/industry, enabled by my extensive staffing/talent/recruitment (front, middle and back office) and… Show more As Senior Solutions Manager (Professional Services) I lead and supported a group of senior industry professionals to enable recruitment/staffing companies to successfully adopt and implement staffing/recruitment/CRM/ATS (SaaS) software . This includes redesigning business processes by reviewing their ‘As Is’ environment and compiling a ‘To Be’ framework that best fits our clients business/industry, enabled by my extensive staffing/talent/recruitment (front, middle and back office) and operational experience as well as passion for technology to find strategic solutions that bridge the gap in our clients business to deliver optimised results with a strong focus on customer service. Show less

As the National Operations Manager, I enabled the Adcorp resourcing entities to support their middle office and admin support functions through,- Adopting remote working principles, ensuring that an average of 35,000 employees to be paid successfully every month, including the support of admin transactional activities associated to payroll, benefits, bargaining councils, accounts payable and accounts receivable supported by 4 regional teams across SA.- Consulting internal and… Show more As the National Operations Manager, I enabled the Adcorp resourcing entities to support their middle office and admin support functions through,- Adopting remote working principles, ensuring that an average of 35,000 employees to be paid successfully every month, including the support of admin transactional activities associated to payroll, benefits, bargaining councils, accounts payable and accounts receivable supported by 4 regional teams across SA.- Consulting internal and external clients on best practices to enable increased user adoption and system ROI. Prepare standard operating procedures and manage all required approvals.- Implementing adoption and change readiness programs for new clients, providing communication planning, rollout strategies, and adoption enablement, as well as ongoing success, development of company benchmarking, feature audits and usage reviews with Enterprise level customers. With reporting that is focused on cost control, provision management and productivity providing new tools for strategic planning with profit and loss management.- Reporting regular progress to the leadership team with regard to the status of ongoing projects, capacity, escalations, and other initiatives.- Develop and implement effective process enhancements through the introduction of technology and utilising the Signavio BPM tool (APQC framework) to identify improvements and drive first time right principles.- Key business lead responsible for the roll out of the new operational front-end system (Bullhorn/Sirenum), responsible for the entrenchment of operational change management initiatives ensuring new technology is adopted by all stakeholders.- Regularly engage with and present to the executive management (C-suite) team and senior client representatives.- Support the design and execution of training initiatives. Assisting new and existing clients with KPI development, business process mapping, and business case analysis. Show less

Subsidiary of Adcorp - As National Operations Enablement Manager, I enabled BLU to be an effective market player, through effective project management and business entrenchment of operational change management initiatives and drivers. Initiatives include the focus on continuous improvement/enhancement of identified operational processes (BPM) through the incorporation of my knowledge of the staffing industry, knowledge/exposure of an operational environment, ability to build relationships both… Show more Subsidiary of Adcorp - As National Operations Enablement Manager, I enabled BLU to be an effective market player, through effective project management and business entrenchment of operational change management initiatives and drivers. Initiatives include the focus on continuous improvement/enhancement of identified operational processes (BPM) through the incorporation of my knowledge of the staffing industry, knowledge/exposure of an operational environment, ability to build relationships both with internal and external stakeholders and my passion for technology in the workplace. Business Sub Stream lead for new software implementation Bullhorn/Sirenum/Workday)- Selection and Implementation channel. I also worked/collaborated/managed relationships with other 3rd party providers to effectively implement software amd integrations that enabled day-to-day operations, data analytics as well as screening, vetting and assessing of existing and future talent. Show less

Subsidiary of Adcorp - As the National Head of Recruitment, I enabled BLU to become a partner of choice to our customers in terms of managing a national team to provide better-suited and top caliber candidates. Oversee the strategic execution of the day-to-day recruitment and resource requirements of 16 branches nationally to ensure greater stakeholder engagements, excellence and execution of strategic projects linked to the assignee(employee) space and working/collaborated with 3rd party… Show more Subsidiary of Adcorp - As the National Head of Recruitment, I enabled BLU to become a partner of choice to our customers in terms of managing a national team to provide better-suited and top caliber candidates. Oversee the strategic execution of the day-to-day recruitment and resource requirements of 16 branches nationally to ensure greater stakeholder engagements, excellence and execution of strategic projects linked to the assignee(employee) space and working/collaborated with 3rd party vetting providers to effectively screen and assess existing and future talent (managed vertical based relationships and decisions). My passion for customer service, people and excellence enables me to support the broader business on complex and service related projects. Show less

Subsidiary of Adcorp - As the GM Risk and Projects, I enabled BLU to compete and function effectively by managing strategic projects linked to digitization as well as process efficiency and directed a newly appointed - strategically aligned risk, legal and SHEQ team who provided business with the relevant support to mitigate day-to-day risks. These included several digital transformation projects.- Facilitated the migration of Capital and Capacity projects into BLU. Managed to cede all… Show more Subsidiary of Adcorp - As the GM Risk and Projects, I enabled BLU to compete and function effectively by managing strategic projects linked to digitization as well as process efficiency and directed a newly appointed - strategically aligned risk, legal and SHEQ team who provided business with the relevant support to mitigate day-to-day risks. These included several digital transformation projects.- Facilitated the migration of Capital and Capacity projects into BLU. Managed to cede all client contracts into the new environment 1 month prior to go-live.- Key leader for all risk and compliance activities (aligned to King IV governance guidelines)- Appointed new risk team (new department) within 3 months of my appointment in this capacity. This consisted of legal, compliance and SHEQ elements. This departments responsibility included managing day-to-day risk / compliance in an operational environment and the screening, vetting and commercial contractual onboarding of new clients (SLA compilation and review process).- Incorporated access to company systems to remove manual interventions (create digitized processes) by means of introducing SharePoint and Office 360 adoption in various departments.- Introduced several digitised platforms which reduced manual processes and improved compliance and optimised output (Barcoding, Insurance and Risk Registers, Credit Control and Registration Portals)- Introduced operational audits to guide business on focus areas in terms of employee and process risks.- Regularly engaged with and presented to the executive management team and senior client’s representatives.- Review brand based policies and procedures in line with group guidelines and compile missing policies and procedures.Adcorp BLU is the result of an inspired merger between two human capital heavyweights, Capacity and Capital. Show less

Subsidiary of Adcorp - Oversaw and comprehensively managed all time harvesting and time management activities within the operational space managing 16 key team members (including 3 managers) to ensure an average of 20,000 employees are paid every month (including benefit management)- Improved error rates and turnaround time to process payrolls by redefining timekeeping processes. Created a better stakeholder experience with better streamlined processes adopted nationally.- Initiated… Show more Subsidiary of Adcorp - Oversaw and comprehensively managed all time harvesting and time management activities within the operational space managing 16 key team members (including 3 managers) to ensure an average of 20,000 employees are paid every month (including benefit management)- Improved error rates and turnaround time to process payrolls by redefining timekeeping processes. Created a better stakeholder experience with better streamlined processes adopted nationally.- Initiated and executed the successful adoption of SharePoint throughout the support environment of the business. This reduced manual activities and improved the turnaround time and compliance.Done & Prepared By: Job Anchor- Regularly engaged with and presented to the executive management team.- Adcorp Innovation Award Winner – Capital SA – 2016 * Completed a 1-year Leadership Acceleration Program as one of 10 selected managers in the Kelly Group business in July 2015 Show less

Company acquired by current company Adcorp - Was responsible for strategically managing and developing stronger relationships with various of Kelly Industrial's large portfolio clients( These included DHL Warehouse and Logistics Centres , Pick n Pay Distribution Centres ( Longmeadow, KZN, Airport DC and PE), Clover( National DC's ), Clicks ( National) ensuring compliance, customer service delivery is in-tact and up to standard, developing strategic solutions in meeting clients needs and also… Show more Company acquired by current company Adcorp - Was responsible for strategically managing and developing stronger relationships with various of Kelly Industrial's large portfolio clients( These included DHL Warehouse and Logistics Centres , Pick n Pay Distribution Centres ( Longmeadow, KZN, Airport DC and PE), Clover( National DC's ), Clicks ( National) ensuring compliance, customer service delivery is in-tact and up to standard, developing strategic solutions in meeting clients needs and also taking on the responsibility for the rollout of any new contracts, ensuring compliance, effective solutions are provided and proactive systems are put in place on the various sites. Working closely with the Operational team of various branches in ensuring the values of Kelly Industrial as well as The Kelly Group brand is breathed. Regular client contact and monthly scorecard sessions. Part of my responsibility was to successfully manage a large operation on one of the Kelly Industrial projects as a branch, ensuring profitability, manage and oversee the Kelly Industrial Management team. This included ensuring service levels are met, operational requirements are met, regular floor walks are attended by myself and attend to regular flexi employee staff interaction, attend daily, weekly and monthly operational meetings. Manage budgets and successfully converting illegal strike activity and regaining profitability to the project. Show less

Company acquired by current company Adcorp - Responsible to oversee one of the most financially successful branches in the brand with a headcount of 12 permanent (Sales, Project Managers and Admin staff) and avg. of 5000 flexi blue collar staff. My management style is based on being both a leader and a team player and I invest my time in my staff and their projects to motivate, grow and set an example for both the individual and the business we value. I take customer service very seriously and… Show more Company acquired by current company Adcorp - Responsible to oversee one of the most financially successful branches in the brand with a headcount of 12 permanent (Sales, Project Managers and Admin staff) and avg. of 5000 flexi blue collar staff. My management style is based on being both a leader and a team player and I invest my time in my staff and their projects to motivate, grow and set an example for both the individual and the business we value. I take customer service very seriously and ensure am always actively involved with the clients my staff service on their projects. My success was owed to my passion for customers and people as well as the drive for compliance and excellence.- Successfully turned around of large industrial action at a FMCG client (Warehousing Environment). This included a BCP plan, recruiting back up staff and regaining profitability for our own organization on this account.- Built strong client and stakeholder relationships with several large portfolio national clients (FMCG/ Warehousing/ Manufacturing environment)- Ensured GP’s and OP’s are always within budgeted guidelines with a drive to improve bottom line margins (monitoring of P&L, internal and external expenses and driving innovative models to increase revenue that did not purely focus on staffing.- Lead recruitment consultant(s) and guided them to meet permanent recruitment targets (targets met and exceeded).- Introduced strategic and simplified sourcing/recruitment methodologies within region. Show less

Role 1: Business Development Manager responsible to establish the need for the International SOS products within an organization that has a traveling population outside the borders of South Africa (includes both travelers and expatriates) as well as consulting on an ongoing basis about traveling risks. International SOS is a risk management and assistance organization, enabling corporate organizations to provide their traveling and expatriate employees access to world-class westernized medical… Show more Role 1: Business Development Manager responsible to establish the need for the International SOS products within an organization that has a traveling population outside the borders of South Africa (includes both travelers and expatriates) as well as consulting on an ongoing basis about traveling risks. International SOS is a risk management and assistance organization, enabling corporate organizations to provide their traveling and expatriate employees access to world-class westernized medical facilities around the globe as well as ensuring that they look after the duty of care of any employee that travels outside of their home country for business purposes.Role 2: Key Accounts Manager responsible to oversee and manage corporate key accounts, signed up with International SOS, who has a traveling population outside the borders of South Africa (includes both travelers and expatriates) and seek upselling opportunities. Show less

Role 1: Payroll Administrator - Was responsible for the successful execution of weekly and monthly payrollsRole 2: Permanent Recruitment Consultant ( 1 year and 7 months) - Was responsible to source candidates of all caliber for client permanent positions.Role 3: Recruitment Operations Manager - I managed large contracts focusing on Human Resources, Recruitment, Customer Relations, Administration and Payroll. I was also responsible to source new business on an ad-hoc basis.

I had various roles within this organisation. Started off as Internal Sales Representative : responsible for liaising and dealing with customers on day to day basis regarding purchasing of bricks, yard counts and creating marketing material.I was also involved in implimenting systems for the stores/purchasing department and last position held was HR Adminitrator: Payroll and HR Administration duties.