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I've led multiple >$100M+ ARR products across both Consumer SaaS (Aura Suite) and Enterprise (VMware vRealize Ops) that were zero-to-one launches. I've built and scaled PM teams across mid-size companies such as Aura and hyper-scale companies such as Uber and VMware. As a product geek, I tend to gravitate towards user problems with hardcore technical complexity under the covers while ensuring a laser focus on delivering a magical UX with rock-solid execution. Notably, my team built the AI-powered self-service help experiences in all the Uber apps that users rely on daily and a shopping bot startup I co-founded called Pulse Labs that provided NLP/AI-driven product guidance based on each buyer’s unique need.I also consult with startups and mid-size companies to help them take their product and product teams to the next level while balancing the appropriate scaling depending on the stage of their business.
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Head Of ProductUnifycx Jun 2024 - PresentBoston, Massachusetts, UsNext gen AI-powered CX delivery platform where every detail counts -
ConsultingStealth Startup (Health-Tech) Aug 2023 - PresentProduct management consulting for a stealth startup aiming to reverse biological age and cognitive decline. I'm hands-on, driving both the implementation of the tech stack and launching the product from scratch -
Vp, ProductAura Mar 2020 - Jul 2023Boston, Massachusetts, UsCreating a safer Internet for individuals and families• Launched Aura's first all-in-one digital protection offering, contributing to $100M+ ARR including the pre-acquisition growth of Pango's highly-rated freemium and premium VPN apps such as Hotspot Shield, Betternet, VPN 360, and Ultra VPN, contributing to $75M+ ARR• Expanded the Aura Suite product from a web-based offering to employee benefits, parental controls, desktop, browser extensions, and mobile apps with > 4.5-star ratings• Grew the PM team from 2 PMs to 12 PMs across the US and Europe with expertise in consumer SaaS, mobile, customer support, and enterprise -
Group Product Manager, Customer ObsessionUber Jan 2018 - Nov 2019San Francisco, California, UsSelf-service help experiences across all Uber apps• Launched contextual and AI-guided automation to instantly identify and auto-resolve user issues for the core Uber Rider, Driver, and Eats apps• Led company-wide initiatives to significantly reduce the contact/ticket filing rate resulting in directly attributable savings of ~$1B over 5 years to Uber's bottom line• Grew the PM team from 1 to 5 PMs across the US and India with expertise in mobile, gaming, and enterprise including growing new PM talent at Uber's PM Academy as one of the calibrated interviewers and bar raisers -
ConsultingEvernote Jan 2017 - Jan 2018Redwood City, California, UsProduct management consulting for Evernote's business-focused offering• Led the UX for product onboarding and optimization of billing flows including productizing a custom billing solution to scale payments• Launched new features to automate user provisioning and content access• Expanded security features to help IT admins audit user activities -
Co-Founder And CeoPulse Labs (Klumetrix Inc.) Jan 2016 - Jan 2018Helping brands and retailers better understand shopper behavior• Bootstrapped the startup out of my garage and recruited a team with deep expertise in retail, AI/ML, and NLP • Launched apps on iOS, Twitter, and retailer's websites that guide shoppers to buy the right product based on learning their purchase intent via NLP and AI• Led GTM and sales efforts to secure our early beta and paying customers when we pivoted to a SaaS product -
Group Product Line Manager, Cloud Management PlatformVmware Jun 2011 - Jan 2016Palo Alto, Ca, UsLed VMware’s product strategy for hybrid cloud management• Launched VMware's first operations analytics product, contributing to $500m+ in sales• Expanded revenue potential by launching new physical storage analytics add-ons• Led integration efforts across automation, analytics & business management products -
Product Manager, Vmware Vcenter ServerVmware Dec 2007 - May 2011Palo Alto, Ca, UsSimplify day-to-day operations in a virtualized environment• Launched alerting, charting & reporting features to manage virtualized deployments• Launched a cloud based error reporting feature to debug hypervisor related issues • Created tools to isolate infrastructure and OS issues for root cause analysis
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Product Support EngineerVmware Oct 2005 - Nov 2007Palo Alto, Ca, UsEnsure supportability of new product initiatives at VMware • Lead product supportability initiatives for VMware's hypervisor and backup APIs • Responsible for signing-off on product specs, mockups & deployment of new VMware products • Drove the addition of new support tools in VMware's hypervisor
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Escalation LeadSlashsupport May 2002 - Sep 2005Plano, Texas, UsHandle high-priority customer escalations and drive usability testing of beta products • Lead global escalations for VMware’s on-premise server products • Represented VMware officially in multi-vendor customer escalations• Managed the usability testing efforts of VMware’s Workstation desktop products
Praveen Kannan Education Details
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University Of MadrasBachelor Of Computer Applications
Frequently Asked Questions about Praveen Kannan
What company does Praveen Kannan work for?
Praveen Kannan works for Unifycx
What is Praveen Kannan's role at the current company?
Praveen Kannan's current role is Product Leader.
What is Praveen Kannan's email address?
Praveen Kannan's email address is pr****@****any.com
What is Praveen Kannan's direct phone number?
Praveen Kannan's direct phone number is +165070*****
What schools did Praveen Kannan attend?
Praveen Kannan attended University Of Madras.
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