Senior Operations and Technology Leader: COO/ CTO. Result oriented leader with proven record of building engaging teams. Recognized problem solver. Loves international experiences and travel. Sports aficionado, can swing most racquets well.EXPERTISE:Creative commercial manager successful in complex negotiations, forming new business models, innovative product & service lines. Adept at delivering large transformational projects, managing cross-functional, multi-cultural teams in matrix orgs. Skilled in forging and managing long term relationships with fortune 500 clients and business partnerships. Ability to convince and create impact in executive boards. Cross-cultural leader with skills in sales, account management, solution building, product management, technology, ecommerce sourcing. INSEAD MBATYPICAL SUCCESS AREAS:Provide leadership on all aspects of business such as future strategy, P&L, go-to-market for product and service lines, legal & regulatory aspects, client success, operations efficiency, partnership development, product vision, roadmap prioritization, contract negotiations etc.Worked in 7 countries. Built teams across account management, product sourcing, data insights, consumer marketing, customer servicing and technology. Master of change management including outsourcing, in-souring, migrating teams across countries, technology re-architecture, opening new offices, building productive business partnerships. Extensive global experience directing enterprise software, service, and IT architecture, product development, and full information lifecycle management. Brilliant communicator who readily makes complex concepts understandable to all internal/external stakeholders.Skills: Consumer Loyalty | Rewards Commerce | Digital Transformation | Strategic planning and Execution | Team building and leadership | | Risk Mitigation | Change Management | Operation Excellence | Automation | Commercial Acumen | General Management | India Site Operations | ComplianceConsumer Loyalty in Travel, Hospitality, FMCG, Digital Health, Banking and Finance, Telecom