Pavel Kirilin Email & Phone Number

Moscow, Russia

Dodo Brands is an international franchise that develops food brands using its own IT platform (20+ countries, 1000+ units, $1 billion annual sales).- Designed, documented, and developed 6 API endpoints used to integrate the corporate system with third-party solutions (accounting systems, bots, CRMs, and SaaS services) and expand its capabilities.- Implemented the MVP of the applications marketplace service from scratch within 2 months, enabling franchisee partners to search and install applications from a range of vendors to customize the system based on their needs.- Automated the process of gathering the technical support team performance metrics from 2 third-party SaaS services by developing a dashboard that is able to show metrics and identify issues with the team's work. This automation saves support managers 2-3 days per week of collecting that data manually.- Improved the technical support team's efficiency and SLA by 8% through the implementation of a support bot to automate their daily operations.

Moscow, Russia

Super Brands is a distributor of more than 12 world brands of clothing, footwear, and accessories for over 15 retailers in Russia.- Reduced the time spent on sending orders to the internal accounting system by 12% through changing the existing integration from SOAP to REST.- Decreased the time spent on searching and navigating export files by 5% through adapting the functionality of importing and exporting products in Excel format for new data format.- Provided technical support to the brand management team of 5-8 people and solved 10% of existing bugs based on their feedback.

Moscow, Russia

Quorum is an integrator with 20 years of experience providing IT solutions for over 40 financial institutions in Russia.- Reduced the time spent on processing loan applications by 15% by developing and supporting the application for automating the banking loan pipeline using biometric technologies.