Prabhu Kuppusamy Manoharan Email & Phone Number

Gurugram, Hr, In

Gurugram, Hr, In

Gurgaon, India

Gurgaon, India

Gurgaon, India

• Attend meetings with potential Clients to analyse technical and business requirements and collation of all necessary to producing a solution. • Working closely with the sales team on proposals and pitches for business. • Provide technical solutions in a professional perspective within agreed timeframes • Create and confidently deliver technical presentations internally and externally • Meetings with business development managers and acting as a technical… Show more • Attend meetings with potential Clients to analyse technical and business requirements and collation of all necessary to producing a solution. • Working closely with the sales team on proposals and pitches for business. • Provide technical solutions in a professional perspective within agreed timeframes • Create and confidently deliver technical presentations internally and externally • Meetings with business development managers and acting as a technical expert. • Deliver training on feasible solutions and provide product support to channel partners and internal stakeholders • Create internal design configuration documentation including process flows in technical grounds • Working with Product development teams and provide feedback on issues with current products and input around new products based on the market gap • Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities • Perform technical development for bespoke solutions as part of a design and development framework • Replying to customers following requests for information and proposal requests. • Presenting proposals to customers alongside members of the sales team. • Sell technical solutions to the customer with professionalism and enthusiasm • Providing ongoing support for customers post implementation. • Product Owner in Agile methodology describes Product backlog and writes user stories and acceptance criteria. • Involved in Product teams with a focus on guiding the teams towards improving the way they work. • Acted as a Technical Project Manager when necessary Show less

Chennai

• Set-up/ manages workflow to achieve quality/ timeliness of deliverables per service Level Agreements for existing two clients.• Monitor, measure and improve performance of inputs/ processes and process owners/ controls/ deliverables • Manage Centralized DAM, control user rights and workflow using extensive metadata-based asset management. • Responsible for maintaining, troubleshooting, supporting and improving the use of Centralized DAM and Virtual Proofing system. • Resolve… Show more • Set-up/ manages workflow to achieve quality/ timeliness of deliverables per service Level Agreements for existing two clients.• Monitor, measure and improve performance of inputs/ processes and process owners/ controls/ deliverables • Manage Centralized DAM, control user rights and workflow using extensive metadata-based asset management. • Responsible for maintaining, troubleshooting, supporting and improving the use of Centralized DAM and Virtual Proofing system. • Resolve any escalations on system support for both internal and client users • Responsible for customization and testing for WMS. • Showcasing our media technology platform capability to new client. • Log tickets with Centralized DAM and Virtual Proofing system if required for the issues that cannot be resolved internally • Ensure that the support hours for Centralized DAM does not exceed the limitation • Maintains inventory lists of MACs and Adobe software licensing. • Performs additional duties as assigned. • Effectively train team members through class-room training, coaching and feedback & counseling. • Identify back up resources for the key team members and provide required training • To ensure helpdesk calls are resolved on a timely manner. • To ensure that the daily call logs are tracked and a report to be sent to the Manager in a monthly basis for existing two clients.• To ensure that License and support fees for Centralized DAM, Virtual Proofing system and other software vendors are paid on time and to keep a track and follow-up on renewals. • To create Techbom for any new opportunity Show less

. Worked as a Team Lead.. Involved in Coding for customization, System Administrator, Support and Maintenance.. Involved in the Design and Implementation of Keyboard Layout for different Indian Languages.. Handling clients for their Interface Keyboard & Workflow solutions.. Troubleshooting for all the software solutions provided to the Client.. Understood the requirements and analyzed the data provided by the client.. Involved in the customization and Implementation of… Show more . Worked as a Team Lead.. Involved in Coding for customization, System Administrator, Support and Maintenance.. Involved in the Design and Implementation of Keyboard Layout for different Indian Languages.. Handling clients for their Interface Keyboard & Workflow solutions.. Troubleshooting for all the software solutions provided to the Client.. Understood the requirements and analyzed the data provided by the client.. Involved in the customization and Implementation of the workflows based on the client requirements.. Organized meetings with business users to discuss on issues and requirements gathering.. Trainer and Support expert. Show less

Bachelor’S Degree, Computer Science

High School, Maths And Science

Scored 197 in 12th Maths.