Patty Knepler Email & Phone Number

Springfield, Illinois Metropolitan Area

Provides strategic vision and steadfast support to a team of professionals dedicated to catapulting small businesses in Illinois. Assists entrepreneurs with securing funding via tax incentives and loan guarantees while providing critical resources for business launch, regulatory comprehension, and advocacy for easing small business regulations.

Springfield, Illinois, United States

Springfield, Illinois Area

Lead a team to welcome ~250,000 visitors annually to the museum while providing a world-class guest experience. Earned TripAdvisor's Travelers Choice Award three years in a row for being in the top 10% of attractions nationwide based on five-star reviews. Counted on to manage 500+ programs and 300+ venue rental agreements with events as large as 2,000 guests. Point person for strategic partnerships with organizations such as the St. Louis Cardinals, Google, C-Span, and the Illinois Department… Show more Lead a team to welcome ~250,000 visitors annually to the museum while providing a world-class guest experience. Earned TripAdvisor's Travelers Choice Award three years in a row for being in the top 10% of attractions nationwide based on five-star reviews. Counted on to manage 500+ programs and 300+ venue rental agreements with events as large as 2,000 guests. Point person for strategic partnerships with organizations such as the St. Louis Cardinals, Google, C-Span, and the Illinois Department of Tourism. Responsible for the creative and strategic marketing initiatives for the museum. Show less

Springfield, Illinois

Created and administered office-wide Human Resource policies and programs for a team of 200. Coached supervisors in handling discipline, performance evaluations, recruitment, interviewing, and staff hiring.

Springfield, Illinois

Supervised the Comptroller’s budget hotline during the most prolonged budget impasse in state history. This included leading a team to respond to over 1,000 inquiries per day from citizens inquiring about payments and asking for assistance in navigating the state government system. Implemented a correspondence management system to track open cases through a resolution that required studying legislation and law to accurately author responses to the agency’s 100+ FAQs.

Springfield, Illinois

Managed projects related to the Local Debt Recovery Program (LDRP). This included developing detailed workflow documents that explained our sophisticated web-based program from inquiry through enrollment and training. LDRP helped more than 300 local units of government collect over $30 million. I also assisted in our Consumer Affairs Department as a Community Educator, presenting to diverse groups about budgeting, credit, and ID theft.

Springfield,Illinois

Managed the daily operations of this growing coalition. I was extremely hands-on in all functions, from strategic planning and curriculum design to fundraising, marketing, public relations, and volunteer recruitment. Took this grassroots organization to the next level of operation by securing its 501(c)3 status and hiring its first employees. This included implementing procedures to ensure employment laws were followed, federal and state payroll deductions and tax preparation policies were… Show more Managed the daily operations of this growing coalition. I was extremely hands-on in all functions, from strategic planning and curriculum design to fundraising, marketing, public relations, and volunteer recruitment. Took this grassroots organization to the next level of operation by securing its 501(c)3 status and hiring its first employees. This included implementing procedures to ensure employment laws were followed, federal and state payroll deductions and tax preparation policies were in place, and securing employee, unemployment, and liability insurance plans. Raised $80,000 in less than one year by securing a $20,000 grant and organizing a fundraising gala that netted $60,00. Show less

Springfield, Illinois Area

Developed and implemented the marketing plan for two diverse YMCA branches with an operating budget of $4.5 million. This included the PR and communication plan, digital media management, allocation of advertising dollars, and graphic design of all promotional pieces. In addition, I managed the daily operations of the Welcome Center, which served over 1,000 visitors per day. Sales, cash handling, customer service, staff supervision (20 staff), and training were daily tasks. Served on the… Show more Developed and implemented the marketing plan for two diverse YMCA branches with an operating budget of $4.5 million. This included the PR and communication plan, digital media management, allocation of advertising dollars, and graphic design of all promotional pieces. In addition, I managed the daily operations of the Welcome Center, which served over 1,000 visitors per day. Sales, cash handling, customer service, staff supervision (20 staff), and training were daily tasks. Served on the Capital Development Committee that raised $18 million to fund expansion efforts and was instrumental in developing policies, procedures, staffing, and training to open a new YMCA branch. Show less

Collaborated with all levels of staff, program participants, board members, and community leaders to ensure the YMCA’s mission and values were effectively communicated to increase revenue and achieve financial goals for our Annual Campaign. Organized special events (e.g., golf tournaments and online auctions) that raised $50,000 annually and launched new national YMCA branding and messaging initiative, including a strategy to maintain brand integrity.

Greater St. Louis Area

Responsible for branch marketing, general and corporate membership sales and retention, front desk operations, fundraising events, and public relations. Developed and managed a 1.5 million dollar budget, including a staff of 50, and was a regional instructor for customer service, sales, and member involvement courses.

Greater St. Louis Area

Multi-division leader that was responsible for four key departments, including hiring, training, and supervising over 80 employees, and managing hundreds of programs.

Greater St. Louis Area

Designed my own Personal Training business with an average of 30 clients per week.

Greater St. Louis Area

Provided quality customer service and programming to ensure contract renewal between Corporate Fitness Midwest and Boeing Corporation. Created and delivered health and wellness programs to educate employees. Supervised all aspects of the fitness center, from maintenance to the collection of membership dues and personal training.

Macomb, Illinois

Assisted in research that resulted in a published abstract in IAHPERD professional journal. Instructor for undergraduate wellness courses.

Bachelor Of Science (B.S.), Health And Business Education

Master Of Science (M.S.)