Positive, result driven and innovative individual with proven success in balancing business development, growth maintenance, enterprise delivery and operational efficiencies through customer satisfaction, offering around 30 years of IT and Service Management within world class organizations. Seasoned IT Delivery professional specialized in project management methodologies (agile, scrum, hybrid), cloud computing, and system integrations with Multi and Hybrid Cloud Services. Managing IBM India South Asia Market Delivery for IBM Consulting - HCS. Responsible for managing revenue, GP improvement, DE reduction, NPS improvement for the Delivery projects. Managed offices of Account Partner, Delivery Partner, Leader of Large and Complex Deal, Solution Architect, Product Head within and outside IBM Managed Large Solution and IT Engagement in Telecom Transformation, Healthcare, Distribution and Public Sector with a combination of Solution and Delivery Management for key IBM Consulting – India South Asia Accounts. More than 18 years of experience in Telecom / Communication Industry Service Providers Around 4 years of working experience with Govt Of India - MSDE as IBM Account Partner More than 5 years of experience as Complex Solution Leader for IBM Consulting (ISA) driving Large Integrated Solution Pre-Sales and Delivery Achieved ~25% improvement in delivery efficiency through innovative solution strategy and successful deployment of Hybrid-By-Design methodology. Pioneered the use of GenAI based capabilities and assets for software development, code migration and automated quality assurance to reduce the build cost by ~20%. Proven track record of successful complex and large project delivery engagement of GT10+ mUSD as well as FOAK for various industry sectors comprises of COTS, Custom based integrated solutions including adoption of DevOps practices. Strong technical acumen with an ability to understand and communicate complex IT solutions to both technical and non-technical stakeholders. Demonstrated leadership and team management of cross functional skills as well as team(s) spread to multi-geo-locations. Practice Leader for Complex Program Management to create a pool of IBM / PMP certified Project Managers. Developed vendor network and fostered strong vendor relationships that improved the quality of IT services delivered, contributing to a 30+% efficiency as overall delivery outcome. Signed strategic transformation deals for clients within and outside India. New Signings and Revenue generation through Base Account Growth.
-
Ceo NorthcorpNorthcorp SoftwareGurugram, Hr, In -
Client Delivery PartnerIbm Jul 2022 - PresentGurugram, Haryana, IndiaRole Responsibilities:• Stakeholder Management at all levels of client including CxO and MD• DMS Application roll out to PAN India Distributor Network including SAARC Country• Ensure effective Program and Delivery Governance• Effective Change Management • Vendor Management• Base Account Growth for new signing and revenue -
Large Deal Solution LeadIbm Jan 2021 - Sep 2022New Delhi, Delhi, India• Manage Solution and Delivery for Hybrid Cloud Service key clients within India – South Asia region • Large Deal Solution Leader across industries, brand and multi – vendor for complex bids.• Managing Large Solution development in Telecom, Distribution, Smart City and Public Sector as part of pre – sales / complex RFP solution delivery.• Solution Leader for number of healthcare opportunities in India with healthcare COTS products including healthcare integration standards. • Driving solutions around Hybrid Cloud Services as well as Cloud Migration from in-premise application to Hyper-scaler cloud environment, Hybrid Cloud as well as Public Cloud -
Client Account PartnerIbm Dec 2017 - Dec 2021New Delhi, Delhi, India• Stakeholder Management at all levels of Govt Of India - Cabinet Ministry State Government as well as at NSDC CxO level for implementation of Skilling India Platform (SIP)• Delivery of SIP Application on Public Cloud with data migration of historical data• Ensure accurate data reporting to GOI – PMO for various skilling scheme• Consolidation of application, business processes and historical data as required for measurement by World Bank.• Implementation of application over Public Cloud as a Skilling Platform for supporting more than 300 skilling schemes.• Base account growth for new signings and revenue -
Sr Project Executive – IbmIbm Sep 2015 - Nov 2017New Delhi Area, India- Responsible for delivery of transformation stack for leading Telecom Tower Company with data migration, running of AMS services for existing application stack with enhancements and improvement of SLAs. Automation of Network events through real time events monitoring and broadcasting the service disruption as well as resumption to respective cell sites – PAN India.- Base Account Growth with P&L management of the Account -
Client Delivery PartnerIbm Jun 2012 - Sep 2015Mumbai, Maharashtra, IndiaLeading a team of Telecom SMEs (with few eTOM certified telco process SMEs), Business Analysts, Delivery and Program Managers, Architects comprises of Enterprise, Application, Digital, Integration and Infrastructure for India 's largest 4G Telecom Service Provider. -
Solution Leader For Communication Sector - Ibm India South AsiaIbm India Pvt Ltd Jan 2011 - May 2013Gurugram, Haryana, IndiaLeading Large and Complex Deals with a focus on Telecom & Media pre-sales for India – South Asia as well as other Transformation opportunities outside India. Leading a team of domain SME as well as solution architects along with complex delivery managers for development of large transformation initiatives for existing as well as new telcos including large cable service providers. -
Transformation ExecutiveIbm India Pvt Ltd Sep 2005 - Dec 2010Gurugram, Haryana, India- Leading Transformation vertical of this contract to implement Telecom OSS/ BSS Applications comprises of COTS Product in the areas of Telecom Inventory, Service Provisioning, Data Mediation, Business Support Systems including CRM, Billing, Order Management, Unified GIS, Mobile + IMEI Number Management, Payment Application, Enterprise Integration, IVR, Customer Self Care Application as well as Mobile App, Reports etc. - Implementation included COTS products as well as custom developed solutions as System Integrator. -
Practice Head - Point Solution And Incubation ProjectTech Mahindra Jul 2004 - Aug 2005Pune, Maharashtra, India- Setting up the Practice of Telecom BSS for System Integration and Managed Services.- Development of pre-configured Telecom Solution Stacks for quick implementation- Business development, Technical Pre-sales, Professional services, Project Management including architecture designing and development. -
Head Telecom Bss PortfolioBharti Telesoft Nov 1999 - Jun 2004Gurugram, Haryana, India- Product development for Telecom Order Management including Service Provisioning, Billing, Data Mediation, Roaming, Fraud Management System, Telecom POS (Point of Sale) and Revenue Assurance- Business development in the area of product sales and support.- Telecom BSS Competency development on COTS product for services opportunities -
Project Manager - Head Of India Development CentreTelescence Kscl Jun 1998 - Oct 1999Noida, Uttar Pradesh, India- Responsible for the management of the India Development Centre with reporting to HQ.- Monitoring the full cycle of Software development includes, feasibility of the product, estimation, resource allocation and quality controls for Data Charging module of KSCL 's new Product version• Solution Architect for Bespoke solution on existing product in the area of mediation, rating, billing and bill formatting
-
Dy Manager - Head ItBusiness Standard Aug 1996 - May 1998New Delhi, Delhi, India• Heading the IT Functions of all the five centres for development and implementation of in-house financial software.• Designed an Integrated Financial System includes all departments of the company like advertisement, circulation, HR & Payroll, Production & Inventory, General and Profit & Loss Accounts.• Led a team of software professionals responsible for designing, development, testing and implementation. • Developed and successfully installed the Integrated Financial Accounting System with top management MIS. -
Sr System Analyst (Asst Manager – Isd)The Times Of India Oct 1993 - Jul 1996New Delhi, Delhi, India• Development of Advertising & Billing package with network driver to transfer the data among various branches.• Leading a team of professionals for designing and development of various modules of Advertising & M.I.S. system.• Responsible for feasibility study, designing and developments of various requests on the software package from branches as well as from key advertisement agencies
Frequently Asked Questions about Pankaj Kumar
What company does Pankaj Kumar work for?
Pankaj Kumar works for Northcorp Software
What is Pankaj Kumar's role at the current company?
Pankaj Kumar's current role is CEO Northcorp.
Not the Pankaj Kumar you were looking for?
-
Pankaj Kumar
Associate Manager Data Engineering @ Dxc Technology | Isb Co'22W | Research Scholar @ MriirsNoida -
Pankaj Kumar
Noida -
1yahoo.co.in
-
Pankaj Kumar
Servicenow Developer|| Servicenow Rising Star 🌟 2024 || 4X Mainline(Csa, Cad, Cis- Discovery, Itsm)Dhanbad
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial