Plabon Augustine D' Costa Email and Phone Number
With over 13 years of experience in the Real Estate Industry, I've had the privilege of working alongside industry leaders, equipping me as an expert in revenue collection while ensuring exceptional customer satisfaction. Proficient in client management, credit realization, crisis resolution, and regulatory compliance, I consistently surpass targets with my multitasking and planning skills. My track record includes being recognized as the best student and best employee, along with maintaining perfect attendance for two years in school. These achievements highlight my discipline, focus, and consistency.From my role as a Senior Executive to my current position as Head of the Department, I've refined my professional adaptability and unwavering commitment to delivering excellence, nurturing enduring client relationships, and achieving organizational objectives. With extensive industry knowledge, polished communication skills, and expertise in data analysis, I'm well-prepared to make a meaningful impact in any endeavor.
Rakeen Development Company (Bd) Ltd.
View- Website:
- rakeenbd.com
- Employees:
- 69
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Manager And Hod, Customer Service (Cr)Rakeen Development Company (Bd) Ltd.Dhaka, Bd -
Manager & Hod, Customer Service (Cr)Rakeen Development Company (Bd) Ltd. Nov 2022 - PresentMirpur, Dhaka, Bangladesh• Monthly Revenue Collection: Ensuring consistent monthly revenue collection to meet company targets.• Cash Flow Forecasting: Developing and implementing revenue collection plans to optimize cash flow.• Client Relationship Management: Collaborating with various stakeholders, including management, Sales, engineering, and clients, to address and resolve issues promptly, fostering positive client relationships.• Problem Resolution: Expertly addressing client complaints and resolving product or service problems with efficiency and professionalism.• Compliance: Ensuring team compliance with company policies and procedures.• Client Retention: Maintaining strong relationships with clients to secure and maximize revenue collection.• Customer Service: Providing top-notch customer service and optimizing system performance.• Data Management: Maintaining a comprehensive database of client payments and preparing detailed spreadsheets to track and analyze revenue progress.• Legal Expertise: Managing all legal aspects, including agreements, affidavits, and legal procedures, to meet client requirements.• Financial Institution Liaison: Collaborating with financial institutions to facilitate timely disbursement of home loans, providing necessary documentation and support.• Reporting: Preparing various monthly reports to analyze and forecast revenue progress in alignment with project milestones.• Complex Client Management: Successfully handling complex and defaulting clients to protect and enhance company interests.• Financial Transactions: Managing delay charges, rebates, cancellations, refunds, and rental compensation to optimize company benefits.• Legal Counsel: Coordinating with enlisted lawyers for all legal procedures and requirements.• Regulatory Authority Liaison: Assisting clients in obtaining necessary Sales Permission & and flat Registration.• Handover Process: Smooth final settlement during property handovers with proper certification. -
Manager & Hod, Credit RealizationInnstar Limited Sep 2021 - Oct 2022Dhaka, Bangladesh -
Asst. Manager, Customer Service (Cr)Rakeen Development Company (Bd) Limited Feb 2017 - Sep 2021Bangladesh -
Asst. Manager, Marketing, Sales & Credit RealizationJapan Marketing & Consultancy Ltd. Oct 2015 - Jan 2017Dhaka -
Manager, Sales, Marketing & Credit RealizationDevelopment Ecotecture Ltd Oct 2011 - Sep 2015Dhaka, Bangladesh
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Sr. Executive, Sales & MarketingNorthern Foundation Ltd. Sep 2010 - Sep 2011Dhaka, Bangladesh
Plabon Augustine D' Costa Education Details
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Finance -
Finance -
Business/Commerce, General -
Bandura Holy Cross High SchoolBusiness/Commerce, General
Frequently Asked Questions about Plabon Augustine D' Costa
What company does Plabon Augustine D' Costa work for?
Plabon Augustine D' Costa works for Rakeen Development Company (Bd) Ltd.
What is Plabon Augustine D' Costa's role at the current company?
Plabon Augustine D' Costa's current role is Manager and HOD, Customer Service (CR).
What schools did Plabon Augustine D' Costa attend?
Plabon Augustine D' Costa attended East West University, East West University, Notre Dame College, Bandura Holy Cross High School.
Who are Plabon Augustine D' Costa's colleagues?
Plabon Augustine D' Costa's colleagues are Saidul Islam Shoshi, Ahsan Chowdhury, Moniruzzaman Shakil, Tariqul Islam, Engr. A B Siddek, Ripon Chandra, Abdus Samad.
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