Over 20 years of experience, combined, working with RR Donnelley, 'Bay Towel Linen and Uniform Inc.', and WS Packaging Group Inc. Working in the Information Technology field has been exciting, never the same day twice. Working in VMWare, Switch / Router infrastructure installation, server and data storage systems, helping manage 7 members of the North American Technical team, communicating with sites in Ireland, Poland, Singapore, Hungary, and the Czech Republoc has increased understanding of how diverse Information Technology can be. Through Vendor, telephone system management, Help Desk services, and repair on all levels of operating systems with their hardware, has expanded knowledge and usefulness.Specialties: VMWare, Microsoft Active Directory 2000-2019, Windows Server 2000-2019, Windows Windows 7-11, Application Support, backup and Disaster Recovery, printing support, with Help Desk and Operations support.