Demand/Forecast Manager, Sales Operations Manager And Project Manager - Contract And Private Label
Delica North America - Sweetworks Confections, Llc
Buffalo/Niagara, New York Area
• Creation and modification of reports required of the different stakeholders. Assist in improving the reporting system. • Assisting Sales team in driving excellence in forecasting, sales tools, and data analysis that will enable revenue growth and increase team productivity• Create accurate forecasts working with Marketing and Sales teams to analyze channel market trends, and forecast accuracy reports• Review and understand historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results• Identify and understand variables and root causes of potential variances and adjust forecast accordingly• Coordinate cross-functional research activities to reconcile variances and refine the forecast model to reflect updated sales and marketing assumptions• Interact with Sales, Marketing, Customer Service, and Finance to understand demand forecast drivers• Coordinate and communicate findings with Scheduling, Production, and Logistics to maintain service levels to our customers• Primary point of contact for contract manufacturing customers, which includes facilitating, resolving, and fielding questions• Maintain a working knowledge of product specification, allergens, and concerns regarding dietary restrictions to contract sales customers• Develop, submit and track RFP and RFI proposals for sales opportunities• Maintain yearly contracts with reviewing margin analysis• Promote sales and service by maintain regular contract with existing customer base, to encourage incremental sales• Introduce new products and support available to existing customer base and prospective new customers• Ensure that orders are scheduled, produced and shipped in a timely manner to meet customer demand• Provide strong knowledge of products and manufacturing procedures to provide outstanding service to customers• Research and development initiatives to make alterations for products based on clients feedback