Pat Brokaw Email & Phone Number

Moscow Mills, Missouri, United States

Field work including Motor Control Center (MCC) retrofits, panel installation and hardware upgradesOn site VFDs upgrades, PLC modernization, modifications of control wiring, transformer and power supply installationsCompleted all aspects of panel fabrication from machining, assembly, wiring and final packaging

Moscow Mills, Missouri, United States

Completed all aspects of panel fabrication from machining, assembly, wiring and final packagingUtilized schematics for wiring of both AC and DC circuits from 24V to 480V three phaseWired motor control panel components including VFDs, soft starters, NEMA starters, and overloadsWired PLCs and I/O components, network switches and safety relaysBuilt and.

Moscow Mills, Missouri, United States

St Peters, Missouri, United States

Performed oil and filter changesChecked fluid levels, tire pressure, belt, battery and air filter conditionAdded fluids and replaced air filter as necessaryConducted radiator flushes, fuel system cleaning, and tire rotations

Creve Coeur, Missouri, United States

• Drilled and tapped panels to mount electronics for industrial control cabinets
• Made enclosure modifications including welding studs, punching holes, and making cuts
• Read engineering drawings, schematics and bill of materials
• Performed layout and executed approval process before and after work completed

St Peters, Missouri, United States

• Fulfilling on the customer promise as part of the outbound pick team.
• On-boarded new hires and provided week 1 training. Coached and mentoredassociates as they progressed through the learning curve and integrated withthe team
• 32 weeks with positive written feedback for quality and productivity

Hannibal, Missouri

• Fulfilled parts orders and provided customer service and technical support to a customer base which exceeded 500 accounts
• Helped to establish a new store location and territory which surpassed $1.1 million in parts sales the first full year
• Developed customer relationships which drove repeat sales and enabled growth of 23% in year 2, and 25% in year 3
• Transitioned from John Deere to Case IH, rapidly learning their product line as well as other sideline offerings supported by Beard Implement
• Resolved back orders and supply issues and communicated those changes to customers to ensure high levels of customer satisfaction
• Successfully deployed an enterprise search application that provided a central repository of product support information

Pleasant Hill, Illinois

• Customer Service and Order Management
• Responsible for after sales parts support and customer service in a fast paced environment
• Communicated with both internal and external customers to identify their needs, maintaining detailed records to ensure accurate order fulfillment
• Submitted dealer cases and contacted suppliers to resolve availability and shipping issues.Procurement and Inventory Management
• Managed inventory for the packaged oil/coolant, a category with +700K annual sales
• Queried the EQUIP database & generated reports to monitor inventory and calculate orders

Carbondale, Illinois, United States

• Teaching assistant for MGMT 304-Intro to Management
• Supported online testing application and resolved technical issues during the testing period
• Maintained records and grades for approximately 250 students each semester
• Analyzed historic financial data and generated reports for professor’s writing project

Carbondale, IL

Improved students understanding of engineering problems and their applications.

Master Of Business Administration - Mba

Bachelor'S Degree, Mechanical Engineering