Primarily involve in project management, business analysis, and field development. Use analytical tools such as Excel, Tableau, and MicroStrategy to analyze project metrics, assess development opportunities, and provide data-driven recommendations. I also plan and coordinate events, strategize with associates to address their specific needs, and help them grow their businesses.

Specialized in delivering exceptional customer experiences and fostering strong relationships while driving operational efficiency and compliance. With a focus on analytical skills, I streamlined operational processes and ensured adherence to regulatory standards. Collaborating closely with management, I helped set a dynamic branch tone, ensuring operational excellence. My leadership was instrumental in enhancing team performance through skill development and fostering a culture of continuous improvement.

Worked closely with the Small Business Development Center (SBDC) director to deliver consulting engagement and conduct market research. Prepared and hosted meetings to maintain effective communication with stakeholders throughout the project timeline and performed research and analysis according to the client’s needs

Oversaw operational management for the resort, and took the lead to implement process improvement. Hence, increased profitability by 20%, and, reduced labor cost by 10% and lead time by 50% by identifying bottlenecks using the Ishikawa diagram and check sheet to establish new processes