As Maintenance Coordinator, I play a vital role in ensuring the smooth operation of our company's fleet. My expertise lies in managing and coordinating the maintenance of our trucks and trailers, ensuring they are always in top working order. With a keen eye for detail, I track, control, and schedule all maintenance activities for our fleet vehicles, leveraging GPS technology to monitor location, idle time, and speeding alerts.With excellent communication skills and a professional image, I facilitate seamless interactions between management, Driver Managers, and external customers, ensuring positive and helpful experiences for all. My responsibilities also include updating fleet management records with new driver information and coordinating maintenance needs with the Operations Manager, team members, and external customers.To ensure compliance and accuracy, I meticulously maintain our DOT Fleet Program, keeping files up-to-date for all fleet vehicles. With a focus on efficiency and reliability, I strive to optimize our fleet's performance, ensuring we deliver exceptional service to our customers. With my expertise and dedication, our company can rely on a well-maintained and efficient fleet, driving success in all aspects of our operations.

As a seasoned leadership and policy consultant, I empower private and government entities across 23 states to achieve their goals through strategic talent management, human resources, and training development. With expertise in 23 disciplines, I collaborate with management to identify skill gaps and develop employee development strategies that align with organizational missions.Beyond consulting, I'm a multifaceted creative with a passion for storytelling. I've produced engaging podcasts and investigative journalism documentaries that have garnered over millions of views and ranked in the top 25% worldwide on Spotify.As an author, I've shared my insights on leadership through two books: "A Story of Survival and Redemption of a Corrections Officer" (ISBN-9781716833021) and "When I Am Gone, I Will Still Be With You!" (ISBN-9781716799686), as well as numerous articles on leadership topics.

As a dedicated public servant with two decades of service to the State of Tennessee, I have had the privilege of making a meaningful impact on the lives of veterans and their families. As a Training Officer 2 with the Tennessee Department of Veterans Services, I served as Director of the Learning & Development Division. I played a key role in modernizing and restructuring the department's training division, introducing e-learning, classroom, and blended learning opportunities that earned international recognition.My accomplishments include:- Coordinating all phases of programs, from researching vendors to reporting and analysis- Successfully re-branding and restructuring the training division within a year- Managing the development and launch of the department's intranet and customer service database- Developing, launching, and managing the department's first online records management system for training records and learning management- Serving as the Commissioner's liaison for employee disputes and resolutions, improving morale and retention department-wideMy work has impacted approximately 475,000 veterans statewide, and I am proud to have been a part of a team that has made a difference in the lives of those who have served our country. With a passion for public service and a commitment to excellence, I consistently sought innovation and improvement in all that I did.

With a diverse and accomplished career in law enforcement, I have had the privilege of serving in various roles, including Shift Supervisor, Investigator, Special Operations and Tactics, Drill Instructor, and Chief Hostage Negotiator. Throughout my tenure, I have led and assisted the department in numerous projects, with my most prized achievement being the development of the department's Citizens Academy. This innovative public relations program has received international recognition, providing citizens with a unique behind-the-scenes look at the state's largest law enforcement agency.Additionally, I contributed to the implementation of the department's new $30 million records management system, which will house over one million offender records. As the first East Tennessee Training Manager, I was tasked with creating a regional training program that serves over 2,500 employees, further solidifying my commitment to excellence in law enforcement. With a proven track record of leadership, innovation, and dedication, I continually sought ways to further the mission of the department.

As a dedicated member of the Advisory Board for Serve & Protect, I played a vital role in supporting the organization's mission to serve and empower police and firefighters from November 2011 to May 2013. Based in Brentwood, Tennessee, Serve & Protect is committed to addressing the emotional and spiritual needs of first responders, providing events, resources, and services to strengthen and support them. Additionally, the organization works to educate and inform media and government officials about the sacrifices and good acts of police and firefighters. Through my involvement with Serve & Protect, I was proud to contribute to the well-being and recognition of those who serve and protect our communities.

As the visionary Founder, President, and Chief Executive Officer of Harpeth Protective Services from March 2011 to May 2012, I spearheaded the establishment and growth of a cutting-edge security consulting firm. Based in Spring Hill, Tennessee, our company specialized in providing expert security assessments, planning, mitigation, and training solutions to clients across the southeastern United States.Under my leadership, Harpeth Protective Services also offered comprehensive and advanced private security and private policing services, catering to the diverse needs of our clients. With a strong focus on innovation and excellence, I drove the company's mission to deliver top-notch security solutions that protected people, property, and communities.

As General Manager and Chief of Security at Tri-State Security, Inc. from July 2009 to April 2011, I played a pivotal role in transforming the company into a multi-state operation, doubling our workforce, reducing turnover, and more than doubling sales. Directly reporting to the President/CEO, I oversaw daily operations, including private sector security, private duty law enforcement, administration, and training, while managing an operational budget of over $600,000 annually.My achievements during this tenure include:- Developing the company's first website and establishing a strong social media presence- Creating an online intranet system at minimal cost to the company- Establishing a training academy that served the civilian, private, and government sectors- Introducing fringe benefits for employees, including medical insurance, life insurance, college discounts, and other perksUnder my leadership, Tri-State Security, Inc. experienced significant growth and expansion, solidifying its position as a leading security services provider in the region.