Mihai Lucian Pleșa Email & Phone Number

Timişoara, Timiş, Romania

- Dashboard Development: Design and develop advanced Tableau dashboards to visualize key business metrics, enabling data-driven decisions across the organization.- Complex Calculations: Utilize Tableau's specific language to create complex calculations and custom expressions, ensuring precise and meaningful data analysis.- CRM Integration: Work with CRM solutions such as SuperOffice and Salesforce to extract, analyze, and visualize customer data, enhancing overall business insights.- Data Manipulation: Prepare and manipulate large datasets in Excel for various reports, optimizing data for seamless integration into Tableau dashboards.- Sales Process: Collaborate closely with sales teams to understand the sales process and align data visualizations with strategic business goals.- Data Accuracy: Implement rigorous validation checks to maintain data accuracy and integrity, ensuring reliable insights from sales process data.- Ticketing Support: Provide timely and accurate support through Freshdesk, addressing inquiries related to the sales process and ensuring proper data application.

Timişoara, Timiş, Romania

- Enforcing data quality in CRM Salesforce through KPIs to assure a accurate analysis and reporting of the business;- Tracking serious of KPIs with the help of CRM Analytics and Microsoft PowerBI platform;- Reporting the KPIs to leadership team with the help of PowerPoint and think-cell;- Creating comprehensive views for Monthly Business Reviews with the help of Microsoft PowerApp and PowerBI;- Managing databases with the help of Excel;- Managing and developing Sharepoint sites for everyone to use.