Philina Mcneil Email & Phone Number

Park City, Utah

As the Membership Director, I promote club services and facilities and the benefits of club membership. Special attention is paid to new and potential members during the purchase process. Over the last 2 years I have managed an increase in Membership applications and approvals that was nearly four times my original sales goal. • Assist the sales team in promoting membership as part of a Promontory purchase. • Meet with new and potential members to promote club membership purchases. • Serve as the Ambassador for the club creating positive energy and networking. • Facilitate the membership application process. • Maintain membership files and other records with accuracy and confidentiality. • Work closely with Marketing to ensure communication and marketing materials are accurate and timely. • Promote club programming and amenities to increase member use. • Coordinate with accounting to ensure member accounts are current so that club use is restricted to non-suspended accounts.• Make membership aware of rules, and when necessary suspend use. • Assist members as they either assign their deposit to buyers of property or resign their membership. • Answer all incoming phone calls regarding membership questions from external callers. • Assist in all aspects of special functions at the Club.

117 West 400 South, Salt Lake City, Ut

As an Advertising Account Manager, I developed and managed client relationships. From strategy and planning, to project and campaign management, my focus was to make sure the client’s needs were heard, and communicating effectively across teams throughout the process. Managed and developed client relationships – six monthly retainer clients, five project based• Acted as lead agency contact for clients.• Participated & presented in client meetings as required.• Prepared contract and estimate documents for signatureProject and campaign management• Managed up to 6 active creative projects at a time in conjunction with regular reporting on campaign results• Managed budget expectations with client as well as internal team members.• Identified and communicated scope changes to the client.• Functioned as internal point of contact for all client-related activities.• Maintained accountability for progress of all projects against timelines, budgets & product quality.Strategy and planning• Wrote creative briefs to articulate strategy to clients and internal teams.• Generated, shared and refined ideas for new campaigns with internal teams and clients.• Prepared and presented project and campaign plans for clients on a regular basis.• Lead and utilized efforts of various internal teams (PR, digital, media, and production).

South Jordan Ut

GrowPayroll is a marketing partner for payroll service bureaus specializing in marketing payroll ancillary products, such as timekeeping, HR, and workers' compensation. I worked to help build GrowPayroll's market position by locating, developing, defining, negotiating, and closing business relationships.New Business Developmento Prospect for potential new clients and turn this into increased business.o Cold call as appropriate to ensure a robust pipeline of opportunities.o Growing, maintaining, and leveraging the network.o Identify potential clients, and the decision makers within the client organization.o Research and build relationships with new clients.o Set up meetings between client decision makers and company’s practice leaders/Principals.o Work with technical staff and other internal colleagues to meet customer needs.o Ensure that data is accurately entered and managed within the company’s CRM.o Track and record activity on accounts and help to close deals to meet targets.o Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.

South Jordan, Ut

Tradeshow Director and Field Trainer – 1 yearChannel Recruitment Manager – 1.5 yearsCustomer Success Manager – 1.5 yearsEvent Management – Trade Show Director & Field Trainer for SaaS product• Participated in yearly conference/event planning.• Vendor Sponsor Recruitment for SwipeClock Mountain Summit.• Traveled to 33+ events 2015.• Brief presentations to up to 300 people.• Added 400+ new leads to the pipeline for the Sales Executive.• Booth set up, tear down, inventory, maintenance.• Relationship maintenance with Channel Partners, Vendor Sponsors, and Technical Alliance (API) Partners.• Prepared all materials for training workshops, breakout sessions and Vendor sponsor messages at shows.• Planned, prepared training materials for, and conducted eight full-day regional workshop training sessions for up to 25 people; these added $40K in net revenue that was new to the company in one year.Inside Sales - Channel Recruitment Manager• Pursued all leads generated from trade shows, as well as cold calling.• Signed 289 partners in 18 months.• Traveled to 24 trade shows and conferences.• Worked with current and new partners to understand & implement our Timekeeping solution.Customer Success Manager - Partner Development Specialist• Provided first and second tier technical support and escalated as needed.• Built rapport with assigned 150+ Channel Partner base & provided training as needed to their implementation & sales teams via phone calls and webinars.• Assigned group had 16% overall organic growth annually. • Successfully coached a languishing account from 100 active clients on the system to over 800 in one year. They became the number one growth client and number six in total revenue produced.

Greater Salt Lake City Area

Design and layout services with Adobe CS3 - InDesign and Photoshop. Also basic photography. Focused on book covers.

Greater Salt Lake City Area

Through my actions we increased concert attendance throughout the season by over 50%, and totally sold out three shows. o Wrote and issued all press releases and community calendar updateso Developed advertising relationships for concert programs and brochures o Pursued creative avenues for promotion of the organizationo Proofing on all graphic design worko Contract maintenance with Sponsors/Partnerso Email Blasts to supporters and patronso Developed advertising rate card for the organization

I started with Revinetix as a temporary receptionist, then was hired full-time in Technical Customer Support, and then moved into the Inside Sales position. Inside Sales Specialisto Pursue Lead Generation Opportunitieso Initial Contact with Customer Prospectso Provide Sales Team with Qualified Sales Opportunities24% of the dollars I qualified into the pipeline were converted to actual revenue over the record breaking 2010-2011 fiscal year.Technical Supporto Provide technical customer supporto Ship and receive hardwareo Perform testing on all incoming disk drives, including customer returns and new shipments from manufacturers

Salt Lake City

- Set building, light board operation, sound board operation, stage managing, props master, costuming, makeup, light hanging, sound design, house manager

Utah Opera Production Studios

- Wrote press releases for visa applications for guest artists- Wrote and distributed PSAs for Deer Valley Music Festival- Worked the customer service desk at DVMF - Helped in ticket booth at DVMF performances- Attended planning meetings for 2008-2009 advertising campaign

Salt Lake City

- Designed and distributed posters, programs, postcards and flyers for all theater and music performances- Publicized all performances- Managed 6 student workers - Worked closely with the college’s Communication Department- Reported directly to four faculty members

Greater Salt Lake City Area

City Weekly—Editorial InternSalt Lake City, Utah June 2007—August 2007 - Pitched and wrote articles - Collected and formatted letters to the editor - Interviewed for, and wrote “Missionary Position” spots

Purchasing Agent (4.5 years)o Purchased and maintained inventories for 26 vendorsSales Assistant (3 years)o Worked directly for 4 sales representativeso Maintained customer records, took orders, made pricing quotations, did order data entry, created spreadsheetso Answered customer phone calls and input ordersCustomer Service (1 year)Additional Dutieso Chaired committee for internal employee recognition & morale program (3-years)

Nashville, North Carolina

Customer Service Managero Did all order entry, customer correspondence, customer account paperwork, implemented customer satisfaction policies Shipping Managero Worked all outbound freight, both UPS and LTL carrierso Received all inbound freighto Organized warehouse and maintained inventories

Us Military Posts In The Pacific & Conus

Received the National Defense Service Medal during Operation Desert Storm, as well as a Meritorious Unit Commendation.Repair Techniciano Troubleshot and repaired radioso Ordered parts for sectiono Maintained all work logs for sectionCompany Clerko Reported directly to Captain, Executive Officer and First Sergeanto Maintained personnel fileso Scheduled leave for technicianso Collected mail, answered phones and correspondenceSupply Clerko Maintained work logs for branch, civilian and militaryo Maintained daily progress reports on all gearo Checked in gear and initiated all repair orders o Provided customer service, wrote correspondence, clerical duties

Ba, Communication, Minors French & Theater, Cum Laude

Activities and Societies: Theater Society, Griffin Chorus, French Club

Education record

Activities and Societies: Drama Club, French Club, Pep Band