Business Analyst
• Planned and executed projects that enhance and streamline how the organization captures and processes KPIs on standard of service (e.g. patient waiting times, exam volumes).• Developed workflows for data entry, transfer and manipulation that summarized how patient data is managed across 25 hospitals, five health information systems and four different health organizations. • Defined specifications for the analytics platform required to consolidate and process data from a new health information system (CERNER). • Designed and implemented a database that gathered and standardized data from several information systems. This database provides a regional view of KPIs that senior management use to support operational decisions. • Analyzed financial, clinical and operational systems to support planning initiatives designed to improve productivity and reduce patient wait times.• Performed exam activity, wait time and costing analysis using data and statistical tools (MS Access, MS Excel, Tableau).