Scope:• 4 poles : Innovation (incl. Digital), Intellectual Property, Electronics (hard & soft), Technology (numerical simulation, characterization testing)• 25-30 team membersMain stakes:• Value proposition: co-development, artificial intelligence, business models• Open Innovation: academic and technology partnerships, ideation & experimentation processes for all departments (facilitation, collective intelligence, agile practices)

*** creation of team | role ***Enhancement of the Service value proposition through digitalization: Agile coaching combining IoT, mobile, cloud and Data Science

*** creation of team | role | scope ***Scope:• 40 sites (including 6 factories), 3,300 users• 3 teams: Business Solutions (ERP, CRM, PLM...), Analytics (Business Intelligence, Data Science), Innovation & Collaboration (custom development, Office 365) • 15-20 team members at 5 locations (France, Germany, USA)

*** extension of scope ***Member of the Management Committee, in charge of strategic alignment and IS steering, responsible of profit center"Catalyzing company performance and customer satisfaction, through innovation and the quest for operational excellence, by placing People at the core of Information Systems."Scope:• Sectors: transportation, lodging• 17 sites, 700 users (headquarters, regional hubs and local branches)• 12-15 experts (Infrastructure, Studies & Training, Development)Main achievements:• Contribution to the definition of a 3-year strategic plan for the company• IS governance: derivation of vision, strategy and goals; dashboard implementation and related processes (portfolio, service…)• Development robustness: source management, code reuse and iterative methodology• Business Intelligence reliability: Data Warehouse redesign, Business Objects / Lumira migration, Sharepoint publishing and automated rights management• Internal collaboration and company brand: Voice over IP deployment, address book automation and website redesign• Risk management: assessment of application criticality, DRP/BCP implementation (dual room, escalation process, documentation)

*** creation of role | scope ***Deployment of Groupe SEB's people-centric Operational Excellence Program to Information Systems Department (250 people, 10 locations):• Cultural change management• Community training & animation• Portfolio management• Coordination of internal events• Tools & methods: Lean, 6 Sigma, Theory of Constraints2015 achievements:• Benefits: 0.85% of total budget (Vs 0.5% target)• Coaching: 3 Green Belt certifications• People: involvement of 120+ contributors to workshops and projects2016 main projects:• Optimization of Project Portfolio Management processes• Lead of RFP for PPM platform and training program for Project Managers• Global benchmark of IT activities and business relationship

*** creation of team | role | scope ***Key figures:• Direct management of 2 teams, 15-20 people• 7-figure budget management, 24/7 support• 12 countries, 30 locations (headquarters, industrial sites & branch-offices)• 6,000+ users, 1,200 computers, 500 servers, 700 network devices• 12,000 issues/year (85% of service requests)Main achievements:• Outsourcing and backsourcing of activities• Process industrialization and improvement• ITSM software worldwide deployment and support• Full-lifecycle Service Management (WiFi, printing, telephony, video-conference...)• Infrastructure integration of new subsidiaries (Egypt, South Africa...)• Centralized computer supply

*** creation of team | role | scope ***Key figures:• Team management: 5 people• 24/7 support• 2 locations, 1,200 users (Business Unit headquarters & industrial sites)• 80 servers, 3 roomsHead of High Availability program:• Single to dual room• Synchronous data replication• VMware stretched cluster• Oracle RAC stretched cluster• D2D2T, Y-backup strategy• Terminal Services stretched farm• Real-time monitoring (application oriented)Other significant experiences:• Worldwide patch management architecture design and deployment (90 sites, 1,200 servers, 10,000 computers)• Virtualization assessment (RFP, PoC)

Technical areas:• Systems• Database• Storage Area Network• BackupMain achievements:• SAN evolution to tiered-storage (RFP, setup, migration)• Oracle DB tuning and scale-in• Backup: technical transition from HP DataProtector to Symantec NetBackup (deployment, tuning, troubleshooting, documentation and training of operational teams)• System migrations and upgrades

Technical areas:• End-user devices and solutions (computers, printers, office software...)• Network facilitiesSignificant experiences:• Level-2 end-user support• Active Directory migration

Context:• Primary school• 150 students, 12 teachersMissions:• Setup, troubleshooting and evolution of IT resources• Website development• End-user training and support