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Paul Low Email & Phone Number

. at xMatters, inc
Location: Vancouver, British Columbia, Canada 6 work roles 2 schools
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Current company
xMatters, inc
Role
.
Location
Vancouver, British Columbia, Canada
Company size
229 employees

Who is Paul Low? Overview

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Quick answer

Paul Low is listed as . at xMatters, inc, a with 229 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Paul Low.

Paul Low previously worked as Senior Support Engineer at Xmatters, Inc and Software Specialist 3 at Central 1 Credit Union. Paul Low holds Diploma, Applied Information Technology from Information Technology Institute (Iti).

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Email format at xMatters, inc

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xMatters, inc

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Profile bio

About Paul Low

Experienced Software Specialist with a demonstrated history of working in the banking industry. Skilled in Troubleshooting, Bash Scripting, Databases, Business Intelligence, Thinking out of the Box & Customer Service. Strong information technology professional graduated from ITI Information Technology Institute.

Current workplace

Paul Low's current company

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xMatters, inc
Xmatters, Inc
.
san ramon, california, united states
Website
xmatters.com
Employees
229
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6 roles

Paul Low work experience

A career timeline built from the work history available for this profile.

Senior Support Engineer

Current
Xmatters, Inc

Vancouver, Canada Area

● Strong analytical skills and problem-solving skills● Working knowledge of tools such as Pingdom, Runscope, Splunk and Postman● Strong written and verbal communication skills● Exposure to knowledge management practices● Experience working with modern ticketing systems in a support function● Working experience with Java applications or technologies● Strong proficiency with Microsoft and Unix operating systems● Strong understanding of networks and network troubleshooting● Experience with database technologies (Oracle, SQL Server, PostgreSQL)● Ability to quickly learn new technology and new products● Experience with ITSM● An understanding of current industry Incident communications or Incident Management

Jan 2020 - Present

Software Specialist 3

Central 1 Credit Union

Vancouver, Canada Area

Providing administration & platform support for Murex on a VM Red Hat Enterprise Linux Server Release 6.4.Murex provides Central 1 with technology solutions for trading, treasury, risk & post-trade operations.Responsibilities include:• Day to day operational tasks• Troubleshooting Production issues• Production deployments• Interacting with Sybase Adaptive Server Enterprise 15.7• Process improvements• Bash scripting• Automation & scheduling intra-day/nightly tasks• Configuration & coordination of disaster recovery testing• Migration of servers to VM

Jan 2015 - Nov 2019

Data Services Support Engineer

Sap

• Knowledgeable in SAP Data Services 4.x & SAP Information Steward 4.x• Providing support to high and very high incident priorities • Quickly resolved issues by communicating with customers in a timely manner.• Creating kb articles & working with Sustaining to resolve product issues

Jan 2012 - Dec 2014

Senior Support Engineer

Purisma

Vancouver, Canada Area

• Specialized in supporting the Purisma Data Hub Master Data Management software• Frequently used Toad to resolve issues in Oracle 10/11g• Assisted with building the Support team from the ground up• Attended Salesforce.com Administrator training• Planned, designed, & implemented the Purisma Support department’s Salesforce.com instance• Provided training & documentation for all Purisma Support employee’s• Provided various Salesforce.com administration duties for the Purisma Support instance• Created new hire training materials & knowledgebase articles

Apr 2008 - Dec 2011

Technical Engineer – Developer Support

Sap Businessobjects

Vancouver, Canada Area

• Provided world class support for Fortune 500 companies & government agencies• Liaising with QA & Dev teams in reproducing & tracking of product bugs• Assisting pre-sales & sales teams with technical issues required to close deals• Mentoring of junior Technical Engineers & created kb articles • Superior customer service, communication, attentive listening, & creative problem solving are definitely key success factors in exceeding customer expectations for this role

Aug 2003 - Apr 2008

Technical Product Specialist – Content Support

Crystal Decisions

Vancouver, Canada Area

• Specialized in report design & database connectivity• Troubleshooting report design and database connection issues for Crystal Reports• Advanced skill level of report design & performed backup resource duties

Oct 2002 - Aug 2003
Team & coworkers

Colleagues at xMatters, inc

Other employees you can reach at xmatters.com. View company contacts for 229 employees →

KB Kevin Bradley Kevin Bradley Colleague at Xmatters, IncBoca Raton, Florida, United States View → SW Sherry Wang Sherry Wang Colleague at Xmatters, IncVancouver, British Columbia, Canada View → AA Amr Alam Amr Alam Colleague at Xmatters, IncBurnaby, British Columbia, Canada View → JB Jeremy Brown Jeremy Brown Colleague at Xmatters, IncVictoria, British Columbia, Canada View → SM Scott Miller Scott Miller Colleague at Xmatters, IncPowell River, British Columbia, Canada View → BA Bob Anderson Bob Anderson Colleague at Xmatters, IncOxford, England, United Kingdom View → LN Lori Nielsen Lori Nielsen Colleague at Xmatters, IncPleasanton, California, United States View → JZ Jacky Zhang Jacky Zhang Colleague at Xmatters, IncVictoria, British Columbia, Canada View → 秦 秦Alice 秦Alice Colleague at Xmatters, IncUnited States View → TY Terrence Yu Terrence Yu Colleague at Xmatters, IncCanada View →
2 education records

Paul Low education

FAQ

Frequently asked questions about Paul Low

Quick answers generated from the profile data available on this page.

What company does Paul Low work for?

Paul Low works for xMatters, inc.

What is Paul Low's role at xMatters, inc?

Paul Low is listed as . at xMatters, inc.

Where is Paul Low based?

Paul Low is based in Vancouver, British Columbia, Canada while working with xMatters, inc.

What companies has Paul Low worked for?

Paul Low has worked for Xmatters, Inc, Central 1 Credit Union, Sap, Purisma, and Sap Businessobjects.

Who are Paul Low's colleagues at xMatters, inc?

Paul Low's colleagues at xMatters, inc include Kevin Bradley, Sherry Wang, Amr Alam, Jeremy Brown, and Scott Miller.

How can I contact Paul Low?

You can use AeroLeads to view verified contact signals for Paul Low at xMatters, inc, including work email, phone, and LinkedIn data when available.

What schools did Paul Low attend?

Paul Low holds Diploma, Applied Information Technology from Information Technology Institute (Iti).

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