Talented APAC Abbott Internship Program 2024 - No.1 Certified Global Internship Program

• Coordinated in categorizing and standardizing IKEA partner’s asset database and creating training materials for employees in inventory and procurement modules prior to SAP B1 ERP implementation, increasing Go-live progress efficiency by 26%• Assisted in a team of 3 with configuring manufacturing process inputs and gathering user-reported issues to develop a managerial user-friendly application, maintaining system uptime of 99% after 2 pilot weeks• Identified and developed managing suggestion to eliminate bottleneck in inventory moving flow within production, increasing productivity of code development by 8%

• Set up daily meetings and target customers’ needs rapidly using communication skills and customer feedback gathering, maintained a portfolio of more than 2,000 client relationships, ensuring the target customer reach of 10% increment weekly• Assisted client in onboarding by explaining fundamental concepts, organization procedures and highlighting benefits of services

• Created a website prototype and using Figma, communicated cross functionally with UI/UX and engineering team to enhance team collaboration and launched the product, resulted in an increase of 3% in daily active users, and reduce bounced rate by 15% • Forecasted the inventory rate turnover using Naïve method, achieved a RMSE of 6%, significantly reduce inventory holding cost • Extracted data from database using SQL and created a sales visualization dashboard using Power BI and Excel to improve sales territories allocation process, covering 90% the endoscopic equipment market, 747 public and private hospitals nationwide

• Worked with representatives of Philips Vietnam to populate a database of established products, figured the top 3 external causes for decreasing sales in FYQ1-2 2022, devised a marketing plan to long-term position Philips as top-of-mind patient monitor choice• Led a team of 4 to plan a workshop series exclusively for private hospital sector, namely Vinmec, TCU, Hong Ngoc, successfully provided a client satisfaction rating of 94% based on post-events survey and needs assessment from key representative doctors

• Prepared paperwork, managed risks, and projected budget for External Affair department, helped generating 2 billion VND of total award prize from impressive sponsors: Deloitte, BSC, FiinGroup, etc.• Assisted candidates onboarding by providing RMIT Business Future Analyst competition details and support required documents preparation to secure the actual registration rate by 80%, reached 600 applications from 60 countries (Japan, USA, Vietnam, etc.)• Secured a highly influenced guest speaker for internal talk show by leveraging networking skill and persuasive communication, elevating values and wider the audience

• Led team of strategic planning and risk management procedures in pre-phase to successfully execute a flawless event scale of 300 • Administered a team of 6 to initiate social media series “Humans of RMIT”, which reached 30,000 reactions after first launch, being endorsed by University’s Representatives panel to become a part of college admissions campaign 2021• Researched and communicated cross functionally with garment factory, material supplier and designers to handle the annual merchandise program of RMIT with 2500 hoodies and 200 lanyards sold out