Pedro Ramos Email and Phone Number
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Experienced IT/Information Security/GRC professional with a history of implementing a variety of solutions that fulfill business and compliance requirements. Demonstrated ability to learn, inform and improve security practices from small to large organizations and a range of industries including hospitality, retail and health care.
Blue Cross Blue Shield Of Massachusetts
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Manager, Grc Platform ServicesBlue Cross Blue Shield Of Massachusetts Mar 2022 - PresentBoston, Ma, Us -
Information Security Solution Architect, GrcBlue Cross Blue Shield Of Massachusetts Mar 2019 - Mar 2022Boston, Ma, Us -
It Governance, Risk And Compliance EngineerBlue Cross Blue Shield Of Massachusetts Sep 2016 - Mar 2019Boston, Ma, UsDevelop and promote implementation of company's Governance, Risk and Compliance program. Responsible for engineering software solutions that drives informed decision making with automated workflows, metrics and indicators by building relationship with all facets of overall information security program (policy management, exception management, vendor risk management, application risk management, vulnerability management, key controls library and compliance activities). Provide direct support to business units, information risk management team and audit and risk management team in addition to company CISO and CIO roles. -
Sr. Systems AdministratorBj'S Wholesale Club Sep 2012 - Sep 2016Marlborough, Ma, UsMember Intel Production Support Services team responsible for providing primary support for Citrix VDI/NetScaler and application virtualization infrastructure, Cisco UCS design and improvement plus Symantec Endpoint Protection 12 implementation. Work with several teams to maintain high availability of applications critical to over 200 BJ’s Wholesale Club retail locations, distribution centers and home office, including troubleshooting, server builds and application upgrades. Act as resource for other members of IT team and provide cross-training as needed. -
Systems EngineerCircles Jun 2012 - Sep 2012Waltham, Massachusetts, UsMember of IT Server Team responsible for day to day management and operations servers across multiple datacenters in a 24/7 environment. Use of project planning and management, including scope, time and resource management. Research and test upgrades/updates to existing technology and recommend new technologies. Work with and manage people in cross functional relationship and mentor junior IT staff in standard IT best practices. -
It Operations EngineerCircles Jun 2009 - Jun 2012Waltham, Massachusetts, UsMember of IT Server Team responsible for day to day management and operations of servers across multiple datacenters in a 24/7 environment. Perform new installs, upgrades, and configuration of servers as physical and virtual machines. Responsible for managing and troubleshooting email delivery and securing transmissions based on business needs. Maintain healthy server environment delivering published applications and desktops to service delivery professionals. Mitigate server infrastructure security risks based on quarterly vulnerability threat assessments. Research and recommend upgrade paths for existing systems reaching end-of-life support. -
Sr. Help Desk AnalystExtraprise Aug 2005 - Jun 2009Burlington, Massachusetts, UsManage Extraprise's support system and client-facing support portal for company's marketing services. Primary Citrix System Administrator for providing client access to published applications and VPN connectivity to user data. Provide support for server infrastructure and software. -
Desktop Software Support TechnicianTurner Techtronics (On-Site To Warner Bros. Studios) Feb 2002 - Jun 2005Burbank, Ca, UsProvide on-site desktop support for over 200 users in Domestic Theatrical Distribution and Marketing divisions for Warner Bros. Entertainment. Troubleshoot computer, application and network problems for clients.
Pedro Ramos Skills
Pedro Ramos Education Details
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Sans Technology InstituteInformation Security Engineering -
California State Polytechnic University-PomonaComputer Science -
University Of MichiganElectrical Engineering And Computer Science
Frequently Asked Questions about Pedro Ramos
What company does Pedro Ramos work for?
Pedro Ramos works for Blue Cross Blue Shield Of Massachusetts
What is Pedro Ramos's role at the current company?
Pedro Ramos's current role is Sr. Manager, Governance Risk and Compliance Platform Services at Blue Cross Blue Shield of Massachusetts.
What is Pedro Ramos's email address?
Pedro Ramos's email address is pe****@****sma.com
What is Pedro Ramos's direct phone number?
Pedro Ramos's direct phone number is +177451*****
What schools did Pedro Ramos attend?
Pedro Ramos attended Sans Technology Institute, California State Polytechnic University-Pomona, University Of Michigan.
What skills is Pedro Ramos known for?
Pedro Ramos has skills like Windows Server, Citrix, Microsoft Exchange, Active Directory, Microsoft Sql Server, Technical Support, Symantec Endpoint Protection, Dhcp, Group Policy, Vsphere, Amazon Web Services, Netbackup.
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