Pedro Ramos

Pedro Ramos Email and Phone Number

Sr. Manager, Governance Risk and Compliance Platform Services at Blue Cross Blue Shield of Massachusetts @ Blue Cross Blue Shield of Massachusetts
Pedro Ramos's Location
Greater Boston, United States, United States
Pedro Ramos's Contact Details
About Pedro Ramos

Experienced IT/Information Security/GRC professional with a history of implementing a variety of solutions that fulfill business and compliance requirements. Demonstrated ability to learn, inform and improve security practices from small to large organizations and a range of industries including hospitality, retail and health care.

Pedro Ramos's Current Company Details
Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield Of Massachusetts

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Sr. Manager, Governance Risk and Compliance Platform Services at Blue Cross Blue Shield of Massachusetts
Pedro Ramos Work Experience Details
  • Blue Cross Blue Shield Of Massachusetts
    Manager, Grc Platform Services
    Blue Cross Blue Shield Of Massachusetts Mar 2022 - Present
    Boston, Ma, Us
  • Blue Cross Blue Shield Of Massachusetts
    Information Security Solution Architect, Grc
    Blue Cross Blue Shield Of Massachusetts Mar 2019 - Mar 2022
    Boston, Ma, Us
  • Blue Cross Blue Shield Of Massachusetts
    It Governance, Risk And Compliance Engineer
    Blue Cross Blue Shield Of Massachusetts Sep 2016 - Mar 2019
    Boston, Ma, Us
    Develop and promote implementation of company's Governance, Risk and Compliance program. Responsible for engineering software solutions that drives informed decision making with automated workflows, metrics and indicators by building relationship with all facets of overall information security program (policy management, exception management, vendor risk management, application risk management, vulnerability management, key controls library and compliance activities). Provide direct support to business units, information risk management team and audit and risk management team in addition to company CISO and CIO roles.
  • Bj'S Wholesale Club
    Sr. Systems Administrator
    Bj'S Wholesale Club Sep 2012 - Sep 2016
    Marlborough, Ma, Us
    Member Intel Production Support Services team responsible for providing primary support for Citrix VDI/NetScaler and application virtualization infrastructure, Cisco UCS design and improvement plus Symantec Endpoint Protection 12 implementation. Work with several teams to maintain high availability of applications critical to over 200 BJ’s Wholesale Club retail locations, distribution centers and home office, including troubleshooting, server builds and application upgrades. Act as resource for other members of IT team and provide cross-training as needed.
  • Circles
    Systems Engineer
    Circles Jun 2012 - Sep 2012
    Waltham, Massachusetts, Us
    Member of IT Server Team responsible for day to day management and operations servers across multiple datacenters in a 24/7 environment. Use of project planning and management, including scope, time and resource management. Research and test upgrades/updates to existing technology and recommend new technologies. Work with and manage people in cross functional relationship and mentor junior IT staff in standard IT best practices.
  • Circles
    It Operations Engineer
    Circles Jun 2009 - Jun 2012
    Waltham, Massachusetts, Us
    Member of IT Server Team responsible for day to day management and operations of servers across multiple datacenters in a 24/7 environment. Perform new installs, upgrades, and configuration of servers as physical and virtual machines. Responsible for managing and troubleshooting email delivery and securing transmissions based on business needs. Maintain healthy server environment delivering published applications and desktops to service delivery professionals. Mitigate server infrastructure security risks based on quarterly vulnerability threat assessments. Research and recommend upgrade paths for existing systems reaching end-of-life support.
  • Extraprise
    Sr. Help Desk Analyst
    Extraprise Aug 2005 - Jun 2009
    Burlington, Massachusetts, Us
    Manage Extraprise's support system and client-facing support portal for company's marketing services. Primary Citrix System Administrator for providing client access to published applications and VPN connectivity to user data. Provide support for server infrastructure and software.
  • Turner Techtronics (On-Site To Warner Bros. Studios)
    Desktop Software Support Technician
    Turner Techtronics (On-Site To Warner Bros. Studios) Feb 2002 - Jun 2005
    Burbank, Ca, Us
    Provide on-site desktop support for over 200 users in Domestic Theatrical Distribution and Marketing divisions for Warner Bros. Entertainment. Troubleshoot computer, application and network problems for clients.

Pedro Ramos Skills

Windows Server Citrix Microsoft Exchange Active Directory Microsoft Sql Server Technical Support Symantec Endpoint Protection Dhcp Group Policy Vsphere Amazon Web Services Netbackup Microsoft Office Wsus Cisco Ucs Citrix Xendesktop Microsoft Dns File Servers Sccm Red Hat Linux Ubuntu Mysql Rsa Securid Emc Storage Acronis True Image Debian Ssh Ossec P2v Citrix Xenserver Citrix Xenapp Citrix Pvs Citrix Access Gateway Mcafee Epolicy Orchestrator Mcafee Virusscan Enterprise For Linux Avg Antivirus Trustwave Trustkeeper Mcafee Endpoint Protection Navisphere Vranger Salesforce.com Administration Symantec Critical System Protection Symantec Mail Security For Exchange Gfi Network Security Manager Numara Footprints Citrix Netscaler

Pedro Ramos Education Details

  • Sans Technology Institute
    Sans Technology Institute
    Information Security Engineering
  • California State Polytechnic University-Pomona
    California State Polytechnic University-Pomona
    Computer Science
  • University Of Michigan
    University Of Michigan
    Electrical Engineering And Computer Science

Frequently Asked Questions about Pedro Ramos

What company does Pedro Ramos work for?

Pedro Ramos works for Blue Cross Blue Shield Of Massachusetts

What is Pedro Ramos's role at the current company?

Pedro Ramos's current role is Sr. Manager, Governance Risk and Compliance Platform Services at Blue Cross Blue Shield of Massachusetts.

What is Pedro Ramos's email address?

Pedro Ramos's email address is pe****@****sma.com

What is Pedro Ramos's direct phone number?

Pedro Ramos's direct phone number is +177451*****

What schools did Pedro Ramos attend?

Pedro Ramos attended Sans Technology Institute, California State Polytechnic University-Pomona, University Of Michigan.

What skills is Pedro Ramos known for?

Pedro Ramos has skills like Windows Server, Citrix, Microsoft Exchange, Active Directory, Microsoft Sql Server, Technical Support, Symantec Endpoint Protection, Dhcp, Group Policy, Vsphere, Amazon Web Services, Netbackup.

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