Luisa Palomino Email & Phone Number

Assist front desk representatives to maintain composure during challenging interpersonal interactions and resolve issues or filter personnel issues management. Accesses EHR to communicate to clinical staff members and/or physicians. Provide orientation, coordinate training to new front staff as assigned, and oversee the work output of others. Meet weekly individual productivity goals and standards while following planned priorities as set by management. Perform filing, typing, data… Show more Assist front desk representatives to maintain composure during challenging interpersonal interactions and resolve issues or filter personnel issues management. Accesses EHR to communicate to clinical staff members and/or physicians. Provide orientation, coordinate training to new front staff as assigned, and oversee the work output of others. Meet weekly individual productivity goals and standards while following planned priorities as set by management. Perform filing, typing, data input and other clerical support including accuracy on patient information. Show less

San Jose, California, United States

Greet and register new patients and others, schedules new or follow up appointments, and responds to requests from patients, family members and staff members. Ability to maintain composure during challenging interpersonal interactions. Handle patient’s co-payments and completes daily deposits summary. Accesses EHR (NovaRis) to entered new and updated existing patients. Identifies accepted insurance plans and collect co-payments. Organize and prioritize tasks to complete assignments within the… Show more Greet and register new patients and others, schedules new or follow up appointments, and responds to requests from patients, family members and staff members. Ability to maintain composure during challenging interpersonal interactions. Handle patient’s co-payments and completes daily deposits summary. Accesses EHR (NovaRis) to entered new and updated existing patients. Identifies accepted insurance plans and collect co-payments. Organize and prioritize tasks to complete assignments within the time allotted and maintain standard workflow. Answer incoming calls, fax documents, print referrals/labs/liens/reports, filling and scanning all patient’s registrations forms. Show less

Cupertino, California, United States

Provides comprehensive clerical support to the management team by updating information databases. Coordinated with tracking inventory of office supplies.Front line customer service assisted students with educational needs and enrolling students in workshops, modules, and tutoring services.

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General

Associate Of Arts - Aa, Business Administration, Management And Operations

Associate Of Arts - Aa, Business Administration And Management, General

Medical Reception Certificate, Medical/Clinical Assistant