• Led and managed teams of freelancers on shoot oversight and on-set production for Athleta's satellite photo studio.• Oversaw daily production needs to ensure smooth operations and timely delivery of high-quality content.

Embedded onsite with one of the top consumer tech companies in the world!

Managed and lead digital creative and editorial production projects for the Walmart.com Fashion/Premium Beauty vertical.Trains and mentors incoming producers.Developed and optimizes processesManaged change and alignment between all cross-functional partners.Ensures the timely execution and delivery of creative projects.Communicates digital creative project progress across the organization.Coordinated cross-functional teams (marketing, site merchandising, design, copy-writing, content strategy, etc.) in order to ensure completion of digital creative projects.Demonstrates up-to-date project management expertise and applies this to the development, execution, and improvement of project action plans.Provides expert advice and guidance to others on creative and production best practices; supports and aligns efforts to meet creative objectives, as well as meet customer and business needs.Experience developing processes and procedures, and managing change.Enhances the productivity of the Creative team through process assessment and refinement.Highlights - Managed site overhaul relaunch for all 12 Fashion/Premium beauty category pages within 3 month time frame Managed launch of Lord & Taylor experience on Walmart.com Managed Launch of all 5 WM Private Brands page launches

• Drive operational excellence throughout product set up milestones in partnership with cross-functional teams for timely & flawless execution• Continually assess cross-functional business processes for effectiveness and improvement. Work with management to drive change across teams• Serve as brand Project Manager to deploy website and tool enhancements and/or bug fixes• Work with Product management to define business requirements as well as develop and execute effective training• Develop communication, training, and processes related to future functional enhancements and releases to the site• Brand point-of-contact for implementation of Omni-channel enhancements• Support Sr. Producers in implementation of special projects• Partner with members of functional teams including Planning, Merchandising, Photo Studio, Marketing, Web Content Development, Product Management and IT for driving operational excellence throughout the organization• Drive results as first line of support for cross functional teams when website and tool issues occur. • Facilitate the development and execution of special projects, policies, systems and training

* Worked closely with site merchandisers, marketing, and brand teams to coordinate and deploy creative assets across LeapFrog.com’s domestic & international storefronts.* Coordinated global promotion set-up and implementation for all markets and partnered with QA to ensure that promos are live and viable by site launch date.* Attended site merchandising/marketing calendar meetings to ensure asset changes and go-live dates are met.* Managed all content and data that fed LeapFrog.com including web product uploads, copy, and image changes in development and production environments.* Performed site audits on a weekly basis to ensure product merchandising and placements are current and accurate.* Implemented changes based on site audit and feedback from corporate partners.

Oversaw special projects and assignments concerning site functionality in merchandising, data management and processes* Responsible for setup, messaging, QA testing, execution and performance analysis of Digital and Brand web promotions* Responsible for all product management execution and updates including price changes, creative and copy updates, and new SKU product set-ups*Worked closely with site merchandisers, marketing, and brand teams to coordinate merchandising and promotional initiatives, and ensure brand cohesion*Compiled merchandising campaign briefs for creative promotional campaigns, image and copy updates*Worked directly with the back-end production team as a primary point of contact to develop new updated site experience for LeapFrog.com relaunch*Performed daily and weekly site maintenance and asset updates to launch new products on the site and ensure asset calendar and brief dates wereWorked on special assignments/projects concerning site functionality as it concerns merchandising, data management and process*Compiled bi-weekly digital merchandising report using statistical analysis from Google Analytics.

* Executed category brand and multi-channel destinations ensuring that site appropriatelycommunicated key messages, aligned with brand partner guidelines, and clearlyhighlighted merchandise quality* Monitored design and copy focus to ensure that website accurately reflected priorities &objectives* Leveraged website functionality to highlight products and communicate value consistent withset guidelines* Monitored competitive sites to identify merchandising opportunities and best practices* Maintained clear cross-functional communication and follow-through in order to hit agreedupon deadlines.* Created add-on sales by identifying opportunities to cross-merchandise and up sell product* Trained and assimilated new contractors* Acted as a direct contact between Site Merchant Operations and OMP Marketing as a troubleshooting/web implementation resource* Managed Value of the Day program* Partnered with Merchandising to ensure timelines and milestones met, managing workflow and efficiency. *Participated in multiple cross functional team programs such as the Associate Video Program, Search Optimization Project, A/B Implementation and AES Planning Committee.

Provided customer services and fraud monitoring of Internet and phone orders, evaluated fraud strategy and policy. Responsible for all merchant chargeback and dispute inquiries.

Provided high-level fraud management and administrative support. Evaluated and developed fraud strategies and policies. *Communicated current policies to department management and staff. Maintained current knowledge of all updated policies and trends. *Assisted in the development, maintenance an implementation of various fraud prevention tools.