Pooja Modi Email & Phone Number

Ahmedabad, Gj, In

Ahmedabad, Gujarat, India

Working as Business Analyst in PMG team as part of R&D Dept taking care of Fraud Management system, Revenue Management System, Class-4 & Class-5 Solution.➢ Serving in documenting pre and post-phase of the product i.e., FRS, BRD, HLD/LLD, User Manuals.➢ Prepared FRS, BRD, HLD/LLD, User manuals documents &Release notes. Also, I Prepared HLD/LLD during the project delivery phase.➢ Part of System integration team for vendor management, evaluation, RFP compliance from technical and commercial aspects.➢ Coordinated and worked closely with various cross teams in building the product, provided training for up-gradation of product, and developed a demo platform for customer demos.➢ Designing workflow diagrams, wireframes, and mock-ups using Mock-ups application to effectively communicate ideas and illustrate scenarios using wireframes such as Visio, Balsamiq Mock-ups➢ Inbound Product Management like customer research, competitive intelligence, industry analysis, product roadmap, price book of product, etc.➢ Outbound product management like providing training to pre-sale and marketing team, go-to-market strategies, product branding and naming, discussion with marketing team about product blogs, etc.➢ Generate and maintain the solution vision, roadmaps, and backlog of work through the project’s life cycle➢ Data analysis and business analysis on the product & its results using BI Tool – Tableau

Ahmedabad Area, India

• Communication of all the defects/issues internally and getting it resolved before getting deployed on production.• Developing all the test scenarios to ensure that accurate testing results are being produced. Co-ordination with testing coordinator and project/product team while testing is being performed.• Fraud management and other clearing needs.• Strong collaboration and communication with customers and customer support team.• Analysing business requirements, Business Analysis, Managing projects to successfully migrate customers and end to end customer satisfaction post migration.• Roaming data services.• Ensuring that all the operational processes are being followed to handle/validate roaming data. Also ensure that all the technical and functional requirements are met.• Design and maintain all the process documents.• Part of 24*7 Team and handle NOC related network/ connection issue.

Ahemdabad

study about switchgear ; a.c. starters Nd basic of panel designing.

Bachelor Of Technology, Electrical And Electronics Engineering

Hsc, Technical And Scientific Communication

best school ever .. here I learned that grade is optional but character Nd personality is must ....

Ssc

Activities and Societies: learn technical subjects