Patricia Mangahis Email & Phone Number

Canada

- Spearhead the efficient delivery of paid hosting and systems support services by providing hands-on supervision and technical mentorship to the Support Team staff, ensuring exceptional service quality and client satisfaction.- Innovate and refine operational standards by crafting comprehensive policies, best practices, and streamlined workflows for the.

- Serve as the primary point of contact for PKP Publishing Services hosted clients, delivering prompt and effective technical and user support while also addressing inquiries from potential clients with professionalism and expertise.- Take charge of scheduling and facilitating engaging sales presentations and comprehensive client training sessions.

North Vancouver District, British Columbia, Canada

• Providing desktop publishing, word-processing, copy editing, and administrativesupport related to reporting and other document production.
• Finalize formatted documents for printing or electronic publication
• Assisting with preparing corporate marketing materials and providing support toupdate corporate web content.

Milton, ON

- Oversee the comprehensive management of a portfolio comprising 7 prestigious journals, ensuring seamless operations from manuscript submission to online publication, with a keen eye for detail and quality.- Efficiently coordinate multifaceted editorial tasks including copy editing, typesetting, proofreading, and HTML/XML coding, facilitating the smooth.

Milton, Ontario

• Effectively self-manage the manuscript review process for the Journal of Applied Clinical Medical Physics by preparing manuscripts to meet journal standards and communicating with various stakeholder regarding review.
• Handle account receivables for multiple company accounts ensuring payments are made for the correct amount and currency.
• Effectively communicating with clients regarding outstanding invoices to ensure payment are received in a timely manner.
• Prepare various types of documents ranging from statistical and financial reports, user summaries, meeting minutes, newsletters, letters and invoices.
• Manage administrative needs such as ordering supplies, sorting and arranging mail deliveries, and directing email inquiries to appropriate team member.

• Process and reconcile accounts receivables and input data into QuickBooks for payment.
• Monitor and order supplies to maintain Anova facilities.
• Point-of-contact for staff and vendors regarding orders and invoices.
• Process invoices, create financial reports and assist with budget planning.
• Follow up on outstanding invoices and performs account reconciliations.

• Schedule patients’ clinical appointments, phone and skype consultations for out-of-town and international patients, and meetings with medical and pharmaceutical representatives for the CEO & Medical Director and.
• Coordinate patient surgeries ensuring they are properly scheduled for pre-operative, surgery, and post-operative appointments.
• Process patient invoices and collect payments using clinic’s billing and POS system. Reconcile and troubleshoot payment discrepancies.
• Provide general administrative support such as creating and updating forms, letters, and consents as necessary.
• Acts as administrative liaison between Anova Fertility and its affiliated clinic by communicating with external receptionist to ensure required results, consents and treatment plans are received prior to scheduled.

Watcard Office

• Handle confidential student, staff, and guest information with discretion while answering inquires to their account.
• Facilitate the Accounts Payable portion for Watcard vendors by inputting weekly sales and adjustments and ensuring they are sent to the appropriate vendors prior to the due date.
• Generate Watcards, collect payment for replacement cards, and facilitate monetary deposits into
• accounts.

Missisauga

• Provided administrative support for four health care providers in a clinical setting.
• Accurately inputted service treatments into system and processed patient and insurance payments.
• Ensured that over 95 patients received maximum health results by arranging, monitoring and rescheduling appointments over the course of 4 months.
• Managed patient flow in the office to maximize efficiency for patients and service providers.
• Performed daily inventory check, prepare monthly sales logs and process inventory orders.

Registrars Office

• Managed applicant documents that arrived in the Undergraduate Admission Office using Quest and the Document Management System.
• Collated and prepared admission and office reports using MS Office.
• Created an organized system for offer materials that utilized office space.

Central Peel Secondary School

Worked collaboratively with members of the school community on school wide initiatives to increase student successApplied theoretical knowledge on learning styles to assist a student with academic difficulties which resulted in improvement over two chapter tests.Participated in the creation of policies and School of Choice proposal

Master Of Publishing, Publishing

Bachelor'S Degree, Arts And Business