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Paul Marinko Email & Phone Number

Director II, Success Delivery at Credit Karma at Credit Karma
Location: San Francisco, California, United States 13 work roles 7 schools
1 work email found @creditkarma.com 1 phone found area 415 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email p****@creditkarma.com
Direct phone (415) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director II, Success Delivery at Credit Karma
Location
San Francisco, California, United States
Company size

Who is Paul Marinko? Overview

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Quick answer

Paul Marinko is listed as Director II, Success Delivery at Credit Karma at Credit Karma, a company with 501 employees, based in San Francisco, California, United States. AeroLeads shows a work email signal at creditkarma.com, phone signal with area code 415, and a matched LinkedIn profile for Paul Marinko.

Paul Marinko previously worked as Director II, Success Delivery at Credit Karma and Director, Success Delivery at Credit Karma. Paul Marinko holds Master Of Business Administration (Mba), Management Information Systems from Bellevue University.

Company email context

Email format at Credit Karma

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{first}.{last}@creditkarma.com
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AeroLeads found 1 current-domain work email signal for Paul Marinko. Compare company email patterns before reaching out.

Profile bio

About Paul Marinko

Customer-centric servant leader with 20+ years of experience supporting global Enterprise B2C and B2B customers. Build high performing data-driven global teams with an emphasis on continuous improvement, knowledge-centered support, collaboration, and a friction-free experience. Drive competitive advantage through digital transformation, operational excellence, team empowerment, service delivery, customer satisfaction and retention. ITIL v4 Strategic Leader certified.

Listed skills include Technical Support, Testing, Unix, Saas, and 45 others.

Current workplace

Paul Marinko's current company

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Credit Karma
Credit Karma
Director II, Success Delivery at Credit Karma
P.O. Box 520, San Francisco, CA 94104, us
Website
Employees
501
AeroLeads page
13 roles · 33 years

Paul Marinko work experience

A career timeline built from the work history available for this profile.

Director Ii, Success Delivery

Current

Oakland, California, US

Digital transformation to optimize and scale global support/success operations across a number of verticals in personal finance, balancing a superior member experience with operational efficiencies. Data driven decision making to empower members, automate high frequency solutions, and leverage improved reporting and VoC opportunities for stakeholder.

2024 - Present ~2 yrs 4 mos

Director, Success Delivery

Oakland, California, US

2021 - 2024 ~3 yrs

Director, Member Success Operations

Oakland, California, US

2020 - 2021 ~1 yr

Senior Manager, Member Support Operations

Oakland, California, US

2018 - 2020 ~2 yrs

Senior Manager, Enterprise Technical Support & Customer Success

Pleasanton, California, US

  • Leadership and expansion of distributed Enterprise Customer Success and Support teams for an industry critical FinTech pioneer. Implemented playbooks that resulted in improved renewal rates and customer growth in a.
  • Recruited, developed, and scaled a collaborative and responsive team of Customer Success Engineers, Managers and SME Support Engineers that enabled strategic customer success for top mortgage lenders in the country..
  • Implemented consistent service delivery standards, training and KPIs which resulted in improved customer experience, ROI and program revenue
  • Established strong partnerships across business lines that empowered improved responsiveness, efficiencies, and cost savings. Leverage VoC and data insights to develop new service offerings addressing customer needs
2017 - 2018 ~1 yr

Director, Global Technical Support

Denver, Colorado, US

  • Leadership for distributed 24x7 team supporting a global Enterprise customer base in a FinTech SaaS environment. Implemented delivery improvements that optimized customer experience, maximized ROI, and prioritized.
  • Encouraged innovation and creativity where the team felt empowered to succeed or fail and improve
  • Close partnership with Professional Services to align on objectives and achieve strategic targets. Emphasis on delivery, communication, workforce management and retention
  • Data driven to Improve reporting, establish customer feedback loops (VoC) and deliver actionable insights
  • Release Management and Beta Partnership Program. Software defect/feature roadmap and prioritization
2014 - 2017 ~3 yrs

Senior Manager, Technical Services

San Francisco, CA, US

  • Developed and expanded the Technical Services team, including IT, Support, Professional Services and Salesforce administration in a start-up environment. Established B2B Enterprise-focused strategies, SLAs and KPIs to.
  • Established an industry renowned services and support team for a global customer base primarily in banking services and government deployments. Release management, Training & Reporting
  • Partnered with Sales leadership to create and implement Customer Success program, including Account Management and Professional Services, to streamline partnerships, engagement, renewals and satisfaction
2013 - 2014 ~1 yr

Senior Technical Support Manager

Emeryville, California, US

  • Managed 24x7 remote technical staff and support team providing implementation, support, field service, and database/system administration to a global B2B customer base. Responsibility for hosted services.
  • Collaborated with all business organizations to establish and exceed customer SLAs and expectations
  • Cross-functional partnership with Account Management, Eng and Professional Services teams
  • Administration of in-house testing environments and production servers, including disaster recovery/BCP planning and implementation. Release Management and Beta Partnership program
2000 - 2011 ~11 yrs

Senior Technical Support Engineer

Emeryville, California, US

  • Provide white glove, senior level hardware and software support to global customer base specializing in mission critical, network and performance issues as well as remote system administration
1998 - 1999 ~1 yr

Field Engineer

Oce

Venlo, Limburg, NL

  • Responsible for the installation and support of various networked printers, scanners, copiers and CAD systems in a Windows NT environment. Skills include communication, strong electro-mechanical background and the.
  • Detailed documentation and customer interaction on a day-to-day basis
  • Service oriented and ISO 9000 certified
1997 - 1998 ~1 yr

Field Technician

Moderne
  • Installation, troubleshooting and maintenance of motorized window systems. Integration with computerized and touch-screen controls. Skills include project management, technical documentation, wiring, and circuitry..
  • Supervise and train installation team and implement support tracking
  • Coordinate schedule for 8 person installation team
  • Quality control
  • Performance reporting and metrics
1993 - 1997 ~4 yrs
Team & coworkers

Colleagues at Credit Karma

Other employees you can reach at creditkarma.com. View company contacts for 501 employees →

7 education records

Paul Marinko education

Master Of Business Administration (Mba), Management Information Systems

Bellevue University

Bachelor Of Science, Management Information Systems

Bellevue University

Web And Interactive Media Design

The Art Institutes

Performance Tuning, Networking, And System Administration

Sun Solaris Certification

Associate Of Applied Science, Networking Technologies

Heald College, School Of Technology

Associate Of Applied Science, Electronics Technology

Heald College, School Of Technology

Computer Programming And Operations

Collegeamerica/Cdi
FAQ

Frequently asked questions about Paul Marinko

Quick answers generated from the profile data available on this page.

What company does Paul Marinko work for?

Paul Marinko works for Credit Karma.

What is Paul Marinko's role at Credit Karma?

Paul Marinko is listed as Director II, Success Delivery at Credit Karma at Credit Karma.

What is Paul Marinko's email address?

AeroLeads has found 1 work email signal at @creditkarma.com for Paul Marinko at Credit Karma.

What is Paul Marinko's phone number?

AeroLeads has found 1 phone signal(s) with area code 415 for Paul Marinko at Credit Karma.

Where is Paul Marinko based?

Paul Marinko is based in San Francisco, California, United States while working with Credit Karma.

What companies has Paul Marinko worked for?

Paul Marinko has worked for Credit Karma, Ellie Mae, Vendavo, 3Vr Video Intelligence Platform, and Innovative Interfaces.

Who are Paul Marinko's colleagues at Credit Karma?

Paul Marinko's colleagues at Credit Karma include Joyce Lin, Norbert Kiesel, Natasha Engineer, Dustin Walters, and Sowmya D.

How can I contact Paul Marinko?

You can use AeroLeads to view verified contact signals for Paul Marinko at Credit Karma, including work email, phone, and LinkedIn data when available.

What schools did Paul Marinko attend?

Paul Marinko holds Master Of Business Administration (Mba), Management Information Systems from Bellevue University.

What skills is Paul Marinko known for?

Paul Marinko is listed with skills including Technical Support, Testing, Unix, Saas, Project Management, System Administration, Servers, and Agile Methodologies.

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