Patricia Maxwell

Patricia Maxwell Email and Phone Number

Customer Focused Leader... delivering quality resultsFinancial Services | Manufacturing @ GE Appliances, a Haier company
Patricia Maxwell's Location
Louisville, Kentucky, United States, United States
Patricia Maxwell's Contact Details

Patricia Maxwell work email

Patricia Maxwell personal email

About Patricia Maxwell

What keeps me up at night? Crunching numbers. My passion is data, but my trade is people. Understanding what people want, what they need and being able to find solutions to meet those needs.So how does a Statistician end up driving an ERP project for an Appliance business? It's been a long journey, leading me from the US Department of Agriculture to GE Capital and onwards to GE Appliances. Throughout the journey, data has been my constant joy.I've had the opportunity to use my skills at so many levels. Early in my career, I developed forcasting models for soil stability and then for direct marketing. I grew to targeting consumer behavior using clusters, launching retention campaigns and building neuro net models back in the early 1990's to target consumer buying habits.My skills have provided me many unique experiences; including launching new products, due diligences for M&As, a Joint Venture transition, driving Lean Six Sigma at an Executive level for 3 businesses, closing down markets during the financial recession, shutting down my own department and finally bringing up an ERP platform that replaces 50 years of legacy systems and brings one master source of data to drive holistic business performance.Specialties: Project Management | Statistical Analysis | Change Management | Continuous Process Improvement | Lean | Six Sigma | Operational Excellence | Customer Loyalty | Vendor Management | Predictive Modeling | Behavioral Segmentation | Statistics

Patricia Maxwell's Current Company Details
GE Appliances, a Haier company

Ge Appliances, A Haier Company

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Customer Focused Leader... delivering quality resultsFinancial Services | Manufacturing
Patricia Maxwell Work Experience Details
  • Ge Appliances, A Haier Company
    Pricing Director - Contract / Air And Water Pricing, Promotions And Analytics Coe
    Ge Appliances, A Haier Company Nov 2022 - Present
    Louisville, Kentucky, United States
  • Ge Appliances, A Haier Company
    Pricing Senior Manager - Promotions And Analytics Coe
    Ge Appliances, A Haier Company Apr 2020 - Nov 2022
    Louisville, Kentucky, United States
    Lead promotional pricing for finished goods appliances. Develop tools to understand competitive landscape and promotional effectiveness. All while continuing to provide leadership on ERP migration for pricng and transitioning customers from Legacy systems to Oracle. Successfully lead account remediation of Retail and Contract customers to new platform.
  • Ge Appliances, A Haier Company
    Erp Execution Leader - Order Management And Pricing
    Ge Appliances, A Haier Company Jan 2018 - Oct 2021
    Louisville, Kentucky Area
    Lead team of Commercial Business Process Owners to ensure that commercial processes are supported by Oracle ERP solution being implemented for remaining customers. Liaison between business stakeholders and development team to ensure solutions are identified to support end user needs. Oversee development of requirements, test scripts, reporting needs, process deviations, KPIs and training material to ensure successful launch.Ensure that all order sources integrate seamlessly with the Oracle Order Management Module. Work cross functionally to ensure that orders flow correctly downstream to ensure orders are successfully planned, delivered and invoiced. Oversee account remediation to ensure seamles transition of customer accounts from Legacy to Oracle.
  • Ge Appliances, A Haier Company
    Erp Execution Leader For Puerto Rico And Call Centers
    Ge Appliances, A Haier Company Jan 2017 - Dec 2017
    Louisville, Kentucky Area
    Led team to scope requirements for Puerto Rico and Caribbean business (Jan-May 2017)Led hyper-care initiatives across 2 major call centers following Home Delivery OSB launch (May-Dec 2017). Implemented solutions to improve call center productivity and processes to allow full roll-out of Home Delivery business in Jan 2018.
  • Ge Appliances, A Haier Company
    Erp Osb Organizational Change Management Leader
    Ge Appliances, A Haier Company Apr 2015 - Dec 2016
    Louisville, Kentucky
    Expanded role to lead Change Management and Business Readiness for ERP Order-Ship-Bill process. Scope included Business Continuity, Learning and Development, End User Training, Business Awareness and Communications. Rolled out ERP to Home Delivery Customers.
  • Ge Appliances, A Haier Company
    Erp Osb Business Continuity And Quality Leader
    Ge Appliances, A Haier Company Apr 2014 - Apr 2015
    Louisville, Kentucky Area
    Responsible for process quality across Order-Ship-Bill with a focus on cross functional processes and business continuity. Ensure GE Appliances could anticipate and respond well to potentially difficult situations after ERP launch. Rolled out ERP to EDI Customers.
  • Ge Appliances, A Haier Company
    Lean Six Sigma Leader For Learning And Development
    Ge Appliances, A Haier Company Jun 2011 - Mar 2014
    Louisville, Kentucky Area
    Developed Black Belts and Master Black Belts in Lean and Six Sigma methodology to eliminate waste and defects from occurring. Promote continous improvement across GE Appliances. Redesigned Green Belt and Black Belt training curriculum and certified Black Belts and Master Black Belts.
  • Ceridian Stored Value Solutions
    Vp Quality
    Ceridian Stored Value Solutions May 2009 - May 2011
    Responsible for simplifying business processes to consistently deliver operational excellence for an international pre-paid solutions company with annual revenue of $150 million.
  • Ge Capital
    Vp Quality, Sales Finance
    Ge Capital Feb 2005 - May 2009
    Kettering, Oh
    Led team of trained Black Belts and Master Black Belts to deliver new and organic growth through enhancing customer experiences (client and consumer), new product development and productivity. Enhance process efficiencies through Lean, defect reduction and simplification. Develop and maintain Lean Six Sigma DNA across Sales Finance.
  • Ge Capital
    Quality Leader, Corporate Payment Services
    Ge Capital May 2003 - Feb 2005
    Greater Salt Lake City Area
    ­Led team of 6 to deliver $5MM annually in business wide improvements. Developed Quality as a self-funding, marketable benefit for clients. Reduced RFP cycle time by 47%, closing over 40% more deals and doubling capacity.
  • Ge Capital
    Master Black Belt, Sales Finance
    Ge Capital Aug 1998 - Apr 2003
    Kettering, Oh
    Led Six Sigma integration between GE Consumer Finance and BankOne Private Label. Led a team of Black Belts to deliver over $3MM in net income each year. Trained and Green Belt certified over 100 exempt employees.
  • Ge Capital
    Manager Of Portfolio Modeling/Segmentation
    Ge Capital Jan 1997 - Aug 1998
    Mason, Oh
    ­Developed customer retention and behavior models to drive revenue. Implemented “real time” retention and cross sell strategies in call center.
  • Ge Capital
    Statistical Analyst
    Ge Capital Apr 1995 - Dec 1996
    Mason, Oh
    ­Developed competitive analysis and predictive modeling for direct mail acquisitions. Managed integration and maintenance of models across 3 major credit bureaus.
  • Fingerhut
    Senior Research Analyst
    Fingerhut Apr 1993 - Apr 1995
    Minnetonka, Mn
    Developed response and profit models for direct mail marketing campaigns, increasing profits by 20%. Identified niche markets and expanded market universe by leveraging Bayesian, Neural Networks and Pattern Recognition. Promoted from Research Analyst to Senior Research Analyst within 12 months.
  • Usda Forest Service
    Statistician/Programmer
    Usda Forest Service Dec 1989 - Apr 1993
    Developed statistical and simulation models to determine soil stability and predict erosion rates. Managed data collection, data integrity and statistical analysis.

Patricia Maxwell Skills

Leading Change Business Process Improvement Project Management Predictive Modeling Data Analysis Six Sigma Process Improvement Strategy Cross Functional Team Leadership Vendor Management Change Management Analytics Leadership Operational Excellence Black Belt Continuous Improvement Lean Manufacturing Product Development Dmaic Management Team Leadership

Patricia Maxwell Education Details

Frequently Asked Questions about Patricia Maxwell

What company does Patricia Maxwell work for?

Patricia Maxwell works for Ge Appliances, A Haier Company

What is Patricia Maxwell's role at the current company?

Patricia Maxwell's current role is Customer Focused Leader... delivering quality resultsFinancial Services | Manufacturing.

What is Patricia Maxwell's email address?

Patricia Maxwell's email address is pa****@****ces.com

What is Patricia Maxwell's direct phone number?

Patricia Maxwell's direct phone number is +150245*****

What schools did Patricia Maxwell attend?

Patricia Maxwell attended Utah State University, Utah State University, University Of Hawaii At Manoa.

What skills is Patricia Maxwell known for?

Patricia Maxwell has skills like Leading Change, Business Process Improvement, Project Management, Predictive Modeling, Data Analysis, Six Sigma, Process Improvement, Strategy, Cross Functional Team Leadership, Vendor Management, Change Management, Analytics.

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    New York City Metropolitan Area

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