• Conducted assessment of customers remote radiology reading workstation environment and then presented assessment findings and recommendations to executive leadership. • Created VDI deployment and planning guide to collect customer requirements. Designed and deployed POC for Windows Virtual Desktop on Microsoft Azure and delivered functional test environment to customer. • Developed high level architecture following industry and customer specific best practices, and created a long-term Desktop as a Service (DaaS) strategy for customer based on assessment findings and lessons learned from POC.

Solutions Architect•Provided thought leadership for the Enterprise Technology portfolio incorporating a wide array of clinical, business, and core infrastructure solutions. Focusing on stability, performance, cost, and adherence to enterprise standards. •Built relationships and worked with business stakeholders to understand and clearly define problems or gaps in business workflows. Derived technical requirements from business requirements, then collaborated with vendors and internal SMEs to deliver long term functional IT solutions. •Architected on premise, hybrid, and cloud solutions, to satisfy business needs, utilizing VMware for on premise environments, VMware and AWS for hybrid environments and Azure for cloud environments. •Developed migration plans to move legacy applications into these environments and updated application monitoring and alerting plans to current enterprise standards. •Delivered solutions designs and supporting documentation to application teams. Key solutions included: Epic EHR log auditing, which reduced PHI violations by proactive alerting using AI and achieved 100% audit compliance. Secure print and scan eliminated PHI and PII violations on 95% of enabled MFDs. Clarity ETL and Lawson refresh projects, updated environments to supported configurations, improved performance, and stabilized applications. Reducing unplanned downtime to within established SLAs and exceeding customer expectations for performance. Enterprise data warehouse infrastructure design update and new Kubernetes cluster on VMware to address performance issues and weekly job timeouts.

Virtual Infrastructure Lead• Led the day to day operations of Dignity’s virtual environment. Dignity’s virtual environment consisted of 1300 ESX/ESXi hosts running versions 3.5 through 6.5.• Developed standards and establish SOPs that adhered to overall enterprise policy where deficient and published documents to company knowledge base. Used documents to train NOC engineers on junior level VMware tasks and transitioned responsibility.• Developed and implemented strategies to introduce automation in virtual environment. Oversaw automation of host patching. Implemented Distributed Resource Scheduler and Host Profiles to assist in host remediation and cluster balancing reducing human error and manhours required.• Assisted architecture teams in planning of migration and retirement of legacy VMware environments introduced through entity acquisition. Reducing operating costs and increasing overall stability.• Assessed current hardware standards and made recommendations to senior leadership around operational readiness. Built metrics for capacity management which adhere to Dignity Health’s standards and presented findings and to senior leadership.

Infrastructure Architecture• Created solution designs for Dignity Health, focusing on innovation, and integration opportunities to optimize business efficiency while improving patient care. Dignity consisted of 39 hospitals and 250 ancillary care sites across Arizona, California and Nevada markets.• Meet with business stakeholders and developed major long-term IT strategies and solutions, while ensuring their adherence with architectural standards and established enterprise policies. Presented detailed technical documentation pertaining to proposed IT solutions to architectural and engineering governance boards.• Primary Infrastructure Architect for Arizona\Nevada region. Built and maintained relationships with IT site directors, business leadership, clinical and laboratory staff to understand their needs and ensure IT alignment with business initiatives.• Actively collaborated with Enterprise and Solutions Architecture team on documentation standards, and solution design process. Developed new solution design process reducing solution delivery time by an average of 15%.

Virtual infrastructure supervisor and acting SAN supervisor•Supervisor - Provided leadership and guidance to Virtualization and SAN teams. Managed staff scheduling, setting performance goals and performance reviews. Reviewed changes and provided technical manager approval for infrastructure CAB. Coordinated and managed internal staff and vendors for agency related IT projects. Major projects included 100% data center virtualization and data center migration from on premise to a colocation data center.•VMware Technical Lead - Technical lead for vSphere 5.5 upgrade, implemented Single Sign-on, vCenter Operations Manager, Infrastructure Navigator, VMware Data Protection, Update Manager and NetApp Virtual Storage Console. •SAN Administrator - Manage over 1.2 Petabytes of storage across multiple tiers, create and manage SnapVault schedules. Create and manage CIFS shares.•UCS Administrator - Developed new service profile to boot ESXi host from FCoE to remove legacy FC boot environment and retire related equipment. Coordinate scheduling and communications to business and provided technical guidance during UCS firmware upgrades.

Data center server and virtualization specialist •vSphere Administrator - Responsible for the deployment and administration of over 900 virtual servers in a multi-clustered enterprise level VMware/Cisco UCS/Netapp (Flexpod) environment. Environment monitoring utilizing VMware vCenter Operations Manager, Netapp DataFabric Manager, and Cisco UCS Manager. vSphere upgrade 4.1 to 5.0. Deployed and configured VMware syslog server.•Cisco UCS Administrator - Responsible for configuring and deploying service profiles, to build VMware ESXi hypervisors across 40 B-Series Blades.•HP c-Class blade Administrator - Responsible for enclosure and blade firmware updates, iLO configuration and monitoring utilizing HP Systems Insight Manager.● Windows Server Administrator - Tier 3 troubleshooting of Windows Server operating systems. Windows Server 2003, Windows Server 2008, Windows Server 2012.•McAfee ePO Administrator - Responsible for day-to-day administration of McAfee ePolicy Orchestrator 8.6. Created server and desktop antivirus policies, monitored malware, and deployed GroupShield for Microsoft Exchange 2010.

Server and desktop administration● Windows Server administrator for tier 4 troubleshooting of Windows Server operating systems. Windows Server 2003, Windows Server 2008, Windows Server 2012.● McAfee ePO administrator responsible for day-to-day administration of McAfee ePolicy Orchestrator 8.6. Created server and desktop antivirus policies, monitored for malware, and deployed GroupShield for Microsoft Exchange 2010.● Assisted in migration of users from Novell Directory Services to Microsoft Active Directory and created new VBS logon scripts for migrated users.● Deployed Microsoft Remote Installation Services to standardize desktop images, also built custom office installation packages for deployment via Group Policy.

Server and desktop administration•Desktop administration and support for Windows XP and Windows 2000 workstations. Created answer file and new company ISO for unattended Windows XP upgrades.•Administered ACCEL’s small server infrastructure running Windows Server 2003 and built their cooperate IT environment. •Installed and configured a new Active Directory, DNS, Exchange environment using company’s new domain. Setup users, mailboxes, groups and permissions. •Built file and print services, developed script to map services to end users and implemented using Group Policy.•Built backup and antivirus servers using Veritas and Norton. Developed schedules for backups and antivirus scans outside of normal business hours.

Involuntary recall to Active Duty as a member HHC 164th Command Support Group. • Deployed to Uzbekistan and Afghanistan as a Signal Support Systems Specialist. Maintained and troubleshot a wide range of communication technologies including computers, RF, and satellite in support of military operations in theater.