Patricia Carvalho Email & Phone Number

Toronto, ON, CA

Montreal, Quebec, Canada

- Managing internal projects, including AI solutions to support revenue generation, greater efficiency and lower costs- Conducting multiple projects simultaneously applying project management tools and techniques- Tracking the progress and performance of the project to ensure flawless execution

Vaughan, Ontario, Canada

- Set project controls guidelines and responsibilities as well as implement tools and systems necessary to effectively and proactively manage, control, and report on cost, revenue, forecasting and schedule for projects- Conduct detailed review and analysis of project performance control and reporting to understand and articulate key metrics and trending

Vaughan, Ontario, Canada

- Conduct multiple institutional projects simultaneously, meeting customers' expectations and delivering excellent quality, schedule, and budget controls- Keep continuously positive communication with consultants, clients, and subcontractors- Coordinate project administrative functions such as contracts preparation, shop drawings, change orders, trade.

Ontario, Canada

- Researched, designed and implemented a Competences Self-Assessment Tool to support students in reflecting on their strengths and weakness, and be prepared to elaborate an action plan- Researched and proposed improvement in the Centennial Guided Reflection on Work program leading effective project management, escalating risks, and delivering activities on.

Toronto, Ontario, Canada

- Planned and implemented a Learning Sabbatical Period in Canada (started in Brazil)- Completed the International Business Post-Graduation Program at Centennial College- Completed the Project Management Post-Graduation Program at Centennial College

Osasco, São Paulo

- I devised effective short and long-term strategies, guided the development of Health and Wellbeing workshops, and increased awareness among Branch Managers. - I successfully influenced senior leadership, legal and public healthcare authorities, and union representatives to support an innovative Health and Safety strategy.- I ensured the effectiveness of.

Osasco, São Paulo

-Managed and led a successful Health and Safety (H&S) project, achieving outstanding results in the banking sector. - Collaborated with key stakeholders, reducing absenteeism by 8% and achieving high employee satisfaction. - Implemented impactful changes to benefits, achieving cost reductions and exceeding 80% employee satisfaction.

Osasco, Brazil

- Successfully implemented travel area optimization and corporate card management integration, achieving a significant cost reduction in business travel. - Led the Human Resources processes integration of American Express Brazil through rigorous project management. - Managed the People Analytics team, providing timely HR reports and analysis to support.

Osasco, São Paulo, Brazil

- Managed the Recruitment & Selection group applying a more systematic, customized and innovative approach to attract talent that ensured an increase in productivity by 20% - Exceeded expectation in handling an unexpected change in business plans by hiring more than 20K employees (500% above average) in only a year and ensuring the business results.

Uberlândia Area, Brazil

- Managed HR processes and served as a trusted advisor, driving change and building strong relationships with senior leadership. - Stayed current with HR trends, ensuring market competitiveness through effective communication with peers and other departments. - Successfully implemented innovative HR projects such as Pay for Performance, Employee.

Uberlândia Area, Brazil

- Played a key role as an Operations Business Partner for Corporate Card Business responsible for providing strategic and operational support to Leaders in that unit.- Partnered a paramount business transformation on Corporate Card by leading a process improvement in the American Express Corporate (B2B) – Customer Services and a team of 120 employees.

Uberlândia Area, Brazil

- Managed the migration plans for a new city ensuring the Implementation of the Quality and Training processes in the new location- Implemented powerful tools for listening to Customer Voice, ensuring Quality Control, supporting Customer Satisfaction and also monitoring Compliance in Operations, which were a reference for Latin American Teams

Graduate Certificate, Project Management

The program provided me with a solid fundamental knowledge to manage projects in a timely and cost-effective manner.

Graduate Certificate, International Business

Gaining key industry knowledge to successfully conduct business on a global scale in any international corporate environment.

Master Of Business Administration - Mba, Strategic Management

Developed a broader perspective of contemporary business management, critical thinking, and a holistic view of the global business.

Bachelor'S, Economics

Developed global competencies to understand and propose effective solutions to allocate resources to scientific, technical, social and.